Manager-Compliance | Brighton, UK

American Express; Brighton; Hybrid; GBP 40,000 - 80,000

Job description

Manager-Compliance

American Express Brighton, United Kingdom

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

This position is to support the evolving GenAI/AI and Machine Learning space in American Express, assisting the VP and Director Line of Business Compliance Officer (LOBCO) in conducting comprehensive compliance reviews on AXP GenAI/AI/ML proposals and thus ensuring effective compliance risk management across American Express.

• To assist with weekly reviews of AXP GenAI/AI use cases being submitted to the GenAI council; this involves assessing the governance, compliance risks and controls that support the conceptualization, development, deployment and monitoring of Gen AI/AI use cases.
• Support LOBCO VP and Director in GenAI/AI/ML Model reviews; assessing the governance, compliance risks and controls that support the conceptualization, development, deployment and monitoring of Gen AI/AI/ML use cases.
• Effectively challenge the First Line GenAI/AI/ML use case developers to ensure that the appropriate GenAI/AI/ML risks are identified, mitigated, and governed.
• Attend GenAI council meetings in conjunction with LOBCO VP.
• Document rationale of the risk rating for each use case; produce monthly reports for GCE leadership.
• Assist the LOBCO VP and Director in drafting and aligning inputs to the AXP GenAI policy, taxonomies, and risk assessments.
• Provide GenAI/AI/ML compliance-related subject matter expertise and collaborate with other second line teams to effectively assess Gen AI/AI/ML controls including but not limited to; information security, information technology, data security/privacy, third-party compliance.
• Ensure ongoing professional development by maintaining a proficient knowledge of Global laws and regulations, their impact on American Express commercial products, operations and services, as well as the latest developments in AI/Gen AI technologies, ethical considerations, and regulatory requirements.
• Work closely with the General Counsel's Office while maintaining strong working partnerships with other Compliance Officers, and other key partners across the Blue Box.
• Support regulatory examinations and internal/external audits.

Minimum Qualifications:

• Degree level educated.
• Knowledge and understanding of global regulatory guidelines pertaining to GenAI/AI/ML.
• Ability to break down a complex problem into components, solve them using data analysis, process knowledge and regulatory knowledge, communicate results/control recommendations with transparency and integrity.
• Strong written and verbal communication skills.
• Capable of effectively working independently, within a team and across teams in a fast-paced environment.
• Strong analytical and organizational skills; proven ability to support multiple priorities simultaneously.

Preferred Qualifications

• Relevant work experience in risk management of AI/ML systems and models is desired.

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.