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Flight Operations Support Coordinator

easyJet Airline Company PLC

Greater London

On-site

GBP 40,000 - 60,000

30+ days ago

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Job summary

An established industry player is seeking a dedicated Flight Operations Support Coordinator to enhance operational efficiency at London Gatwick. This role is pivotal in managing pilot communications, supporting local projects, and ensuring compliance with health and safety standards. The ideal candidate will thrive in a collaborative environment, assisting with onboarding new pilots and maintaining high service standards. Join a dynamic team that values innovation and teamwork, where your contributions will directly impact the travel experience of millions. If you're organized, proactive, and passionate about aviation operations, this is the opportunity for you!

Qualifications

  • Strong organizational skills with a proactive approach to operations.
  • Experience in supporting HR processes and pilot onboarding.

Responsibilities

  • Manage pilot communications and support operational projects.
  • Ensure health and safety standards and deliver exceptional customer service.

Skills

Pilot communication management

Operational project support

Health and safety standards

Customer service excellence

Administration skills

Education

Relevant degree or equivalent experience

Tools

HR management systems

Job description

Job Description - Flight Operations Support Coordinator (15328)

9 months fixed term contract opportunity

When it comes to innovation and achievement there are few organisations with a better track record. Over the last 23 years, we have changed the way people travel across Europe, making it easy and affordable for our customers. With a growing fleet of over 300 aircraft, annual passenger numbers in excess of 90 million and an unparalleled network of over 1,000 routes, we are well placed to become Europe’s preferred short haul airline. We’re also a digital company. Then it’s our people and passion which set us apart. Highly talented, forward thinking people with a real sense of fun. We are generation easyJet, joined together by our ‘Orange Spirit’.

What you’ll be doing:
We’re looking for a dedicated Flight Operations Support Coordinator to join our London Gatwick team. Reporting to the Base Captain, you’ll be the key support for our Flight Operations team, ensuring seamless coordination and operational efficiency at our largest base. Key responsibilities include managing pilot communications, supporting local operational projects, upholding health and safety standards, and collaborating with Ground Ops and Cabin Services to deliver an outstanding customer experience. You’ll also be involved in administration, onboarding new pilots, assisting with HR processes, and maintaining standards assurance. If you’re organised, proactive, and passionate about smooth operations and teamwork, we’d love to hear from you!

Requirements of the Role

What you’ll need to do the role:
To succeed in this role, you'll need to effectively support local operational projects, champion pilot leadership, and manage impactful pilot communications across multiple channels. You’ll uphold health and safety standards, provide performance reports, and ensure exceptional customer service in collaboration with Ground Ops and Cabin Services. Key tasks include assisting in the command process, overseeing standards assurance, handling second employment requests, and managing day-to-day administration. You’ll also facilitate pilot inductions, support HR matters including rank progression, manage pilot medical accounts, and respond to central function requests as needed.

Location & Hours of Work

This is a 9 month fixed term contract opportunity working 40 hours per week and based in London Gatwick.

Apply
Complete your application on our careers site.

We encourage individuality, empower our people to seize the initiative, and never stop learning. We see people first and foremost for their performance and potential and we are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates.

It takes a real team effort to carry over 90 million passengers a year across 35 countries. Whether you’re working as part of our front line operations or in our corporate functions, you’ll find people that are positive, inclusive, ready to take on a challenge, and that have your back. We call that our ‘Orange Spirit’, and we hope you’ll share that too.

Business Area

Operations

Primary Location

London Gatwick

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