Front Desk Coordinator

Advertising Producers Association; London; On-site; GBP 28,000 - 29,000

Job description

LOCATION: Redchurch Street, Shoreditch, London

Hours: 9:30am – 6:30 pm (40 hours) per week contract: permanent salary: £28,800 per annum

ABOUT STINK

Stink London is part of a global creative network that is proud to work with clients across advertising, entertainment, music, and the arts. Stink London is made up of stink films, a creative production company working alongside stink studios, a creative studio for a digital first world.

ABOUT THE ROLE

We are looking for a coordinator to join our front of house team. The aim of this role is to provide administrative support to stink films and stink studios as part of a team of two. This involves the effective coordination and management of the day-to-day running of the office while providing high levels of customer service to clients.

ABOUT YOU

The successful candidate must have exceptional people skills, IT skills, and experience of working in a fast-paced client-facing environment.

KEY RESPONSIBILITIES

FRONT OF HOUSE

• Manage reception, phones, and office duties
• Meet and greet clients and respond to queries
• Coordinate daily mail pickup and couriers
• Manage the allocation of meeting rooms
• Effectively manage petty cash float
• Manage the day-to-day office activities (e.g., re-stocking of kitchen and keeping it tidy)
• Maintain relationships and liaise with relevant companies (services and suppliers) to communicate changing opening hours

CO-ORDINATOR DUTIES

• Create showreels for directors and clients
• Assist with creative research
• Assist in slide presentations for pitches
• Log and update scripts into database (copper CRM)
• Coordinate weekly production call content
• Book travel for producers, directors, and crew
• Provide travel itineraries for producers, directors, and crew
• Book and organise freelance researchers and staff
• Source props and camera equipment
• Find locations for shoots
• Liaise with casting agencies to find extras (features & background)
• Source and book rehearsal spaces
• Log and manage hard drives in the post-production process
• Manage spots using filestore (wiredrive)
• Log expenses for producers and office
• Provide assistance and attend shoot days as required
• Submit entries for internationally recognised awards (Cannes lions, D&AD, LIA, UKMVA, etc.)
• Provide award entries as per technical specifications (compression/masking brand names/aspect ratio)

COMMUNICATION

• Curate content for Stink’s weekly global newsletter (FHN - Friday Hot News)
• Regular updates of Stink Films website
• Manage social media pages for Stink Films (photo/video editing/copy for posts)
• Facilitate online tutorials on how to use Wiredrive/Copper
• Organise, create, and manage email groups

SKILLS/EXPERIENCE

• Experience working in the media industry
• Proven experience in customer service and office management
• Experience managing petty cash
• Proven ability to work under pressure managing multiple tasks
• Excellent IT skills and knowledge of systems
• Proficient user of Microsoft Office

Job descriptions cannot be exhaustive, and the post-holder may be required to undertake other duties, which are broadly in line with the above key responsibilities.

ARE YOU AVAILABLE TO START IMMEDIATELY? IF YOU ARE, PLEASE SUBMIT YOUR CV AND A SHORT, SNAPPY PERSONAL STATEMENT OUTLINING WHY YOU ARE INTERESTED IN THIS OPPORTUNITY TO [e-mail] BY 17:00 PM FRIDAY 21st FEBRUARY 2025. WE RESERVE THE RIGHT TO CLOSE THIS POSITION EARLY.

Stink invites applications from all sections of society. We are committed to equal employment opportunity regardless of race, religion, ethnic or national origin, age, disability, sexual orientation, gender identity, or on any other basis. If you have a disability or additional need that requires accommodation, please do not hesitate to let us know.