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Quality Assurance Advisor
Lawes Insurance Recruitment
United Kingdom
Remote
GBP 60,000 - 80,000
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Job summary
Join a forward-thinking company as a Quality Assurance professional, where you will safeguard businesses and ensure excellence in service delivery. This role involves building strong relationships with stakeholders, leading oversight of appointed representatives, and assisting with FCA compliance. You'll collaborate with assurance teams to enhance operational standards. If you have a solid insurance background and a passion for quality, this position offers a unique opportunity to make a significant impact within a global insurance leader's team.
Qualifications
- Proven compliance track record and insurance background preferred.
- Knowledge of FCA handbook and relationship-building skills essential.
Responsibilities
- Build relationships with key business stakeholders.
- Lead oversight and monitoring of UK Retail Appointed Representatives.
- Assist with FCA reporting and review team documents.
Skills
Written Communication
Verbal Communication
Sales Skills
Negotiation Skills
Analytical Abilities
IT Proficiency
MS Office
Education
Cert CII
Willingness to work towards Cert CII
Job description
Partnering with a global insurance leader, you will be joining a team of diverse minds, safeguarding businesses and working hard to ensure excellence in Quality Assurance to clients.
EXPERIENCE
- Compliance track record
- Insurance background ideal
- Knowledge of the FCA handbook related to Appointed Representatives
- Ability to build firm and credible relationships
- Cert CII qualified or willingness to work towards
SKILLS
- Strong written and verbal communication skills
- Excellent sales, negotiation, and analytical abilities
- Proficiency in IT and MS Office
DAY-TO-DAY
- Building relationships with key stakeholders in the business
- Lead the independent oversight and monitoring of the UK Retail Appointed Representatives
- Assist with FCA reporting requirements
- Review and update team documents
- Travel to meet Appointed Representatives across the North
- Collaborate with branch and partner Assurance teams to establish and document oversight
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