Part Time Retail Sales Advisor

Brewers Decorator Centres; Greater London; On-site; GBP 20,000 - 21,000

Job description

Reference: MAR20253842

Expiry date: 21:00, Fri, 11th Apr 2025

Location: Surbiton

Benefits: Free life assurance, 5% salary employer pension contribution (subject to employee contributions), Profit share scheme after qualifying period, Staff discounts, uniform, 31 days holiday including bank holidays (pro rata for part time)

Retail Sales Advisor

30 hours per week

Monday to Friday with Saturdays on a rota

Salary - £20,585 per annum plus pension and company benefits

The salary for this role will be increased on 1 April 2025 as part of the Company pay review

We have an excellent opportunity for a friendly and reliable Part time Retail Sales Advisor to join the team at our Brewers Decorator Centre in Surbiton, to provide exceptional service to customers in our store. You will play a vital part in helping serve customers and keeping the branch and its delivery service running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.

Our Surbiton branch features a home design showroom, where our customers can choose from an impressive choice of trade and designer paints, a huge selection of wallpapers and all the decorating tools, materials and equipment they need whether they be a professional trades person or a keen home décor enthusiast. Our friendly and experienced team are always on hand to give product advice to seasoned trades people and novice DIYers alike so if you are interested in learning more about our industry, this would be a great place to start. The branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.

As a family run business we are proud of our long history within our industry and the growth of our branch network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’. To find out more about working with us visit www.Brewers.co.uk/careers

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

Responsibilities:

1. Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
2. Use product knowledge to provide recommendations and help customers find the best product for their needs
3. Mix paint for Customers, process specialist orders, and request special stock within the Branch network
4. Develop sales of the Company product range including wallpaper, paint and fabric
5. Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
6. Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
7. Assist with stock maintenance in the branch
8. Unload deliveries and ensure stock is distributed throughout the store
9. Keep our Warehouse organised and safe, in line with company standards

Who we are looking for:

1. Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
2. Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
3. Enjoys working and supporting a team, but can always be relied upon to work as an individual
4. Willing to attend training to become a Fire Marshall and/or First Aider if required
5. Keen to learn, develop skills, and progress within our industry
6. Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate

In return we offer a comprehensive benefits package:

1. Competitive rates of pay
2. 31 days holiday including bank holidays increasing with service (pro rata for part time)
3. Free life assurance
4. 5% of your salary employer contribution to the pension plan (subject to employee contributions)
5. We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
6. Brewers Colleague discounts giving you huge savings on your home improvements
7. Employee Assistance Programme - accessible to colleagues, partner/spouse and dependants
8. Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments
9. Discounts and rewards with selected partners - major high street brands, supermarkets etc
10. Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
11. Staff uniform and uniform cleaning tax relief
12. Comprehensive Induction Programme
13. After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District

To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form.

Please note - this role may be removed from listings before the closing date if we are successful in finding an appointment.

Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.