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Front of House Team Leader

Social Squirrel

Twickenham

On-site

GBP 22,000 - 28,000

7 days ago
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Job summary

An established industry player is seeking a Front of House Team Leader to inspire and lead a dynamic team. This role is pivotal in delivering outstanding guest experiences at a vibrant pub known for its lively atmosphere and rich history. You'll work closely with management to ensure operations run smoothly while creating a welcoming environment for guests. If you have a passion for hospitality and enjoy engaging with people, this opportunity is perfect for you. Join a team that values creativity and individuality, and be part of a workplace that celebrates great experiences day and night.

Benefits

25% off food and drink

Online benefits portal

VIP entry to pubs and bars

Hotel discounts

Flexible working

Corporate discount rates

Healthcare

Discounted dental insurance

Early access to wages

Development programmes

Qualifications

  • Experience in leading and motivating a team in a hospitality environment.
  • Ability to foster a welcoming atmosphere for guests.

Responsibilities

  • Lead the Front of House team to deliver exceptional guest experiences.
  • Maintain smooth operations and consistency in service.

Skills

Team Leadership

Guest Experience Management

Communication Skills

Problem Solving

Education

None specified

Job description

Location - Fox

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Fox.

Can you…

  1. Work alongside the management team to bring our shared vision to life.
  2. Help maintain smooth operations and consistency.
  3. Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it's live, it’s on, and we are the place to watch it. The Fox is a bright 17th-century inn with rustic décor, serving real ales and classic British food, plus live music for our guests to enjoy. Just a short walk from Twickenham Stadium, we are famous for our rugby and love welcoming rugby goers.

What's in it for you?

  1. Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  2. Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
  3. VIP entry to our Pubs and Bars
  4. Stonegate Hotel Discounts
  5. Flexible working
  6. David Lloyd Corporate Discount Rates
  7. Vitality Healthcare
  8. Discounted Dental Insurance
  9. Wagestream – Early access to your earned wages
  10. Award winning development programmes

To be considered for the Front of House Team Leader position at Fox you must be 18 or over as the role involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Fox directly.

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