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Front of House Team Leader

Heritage Pubs - Stonegate Group

Windsor

On-site

GBP 20,000 - 30,000

7 days ago
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Job summary

An established industry player is seeking a Front of House Team Leader to inspire and lead a dedicated team at a charming pub with stunning views of Windsor Castle. This role focuses on delivering exceptional guest experiences through effective leadership and operational excellence. The ideal candidate will thrive in a vibrant environment, ensuring every guest feels welcomed and valued. Join a company that values its staff with great perks, flexible working, and opportunities for personal development. If you're passionate about hospitality and ready to make a difference, this is the perfect opportunity for you!

Benefits

25% off food and drink

Online benefits portal

VIP entry to pubs and bars

Hotel discounts

Flexible working

Corporate discount rates

Healthcare

Discounted dental insurance

Early access to wages

Development programmes

Qualifications

  • Proven experience in a leadership role within hospitality.
  • Ability to motivate and encourage team members.

Responsibilities

  • Lead and motivate the Front of House team to enhance guest experiences.
  • Ensure smooth operations and maintain service consistency.

Skills

Team Leadership

Customer Service

Operational Management

Communication Skills

Job description

Location - Royal Windsor

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Royal Windsor.

Can you…

  1. Work alongside the management team to bring our shared vision to life.
  2. Help maintain smooth operations and consistency.
  3. Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

We're a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. Boasting spectacular views of Windsor Castle, The Royal Windsor is a delightful pub taking a little trip back to the traditional. Our food menu is brimming with freshly prepared, classic British dishes, crafted with a premium twist, spanning indulgent Sunday roasts, lighter lunches, decadent desserts and more. We also specialise in craft beer, offering a wide variety of local picks alongside spirits, wines and artisan cocktails, perfect enjoyed in our beautiful beer garden – one of the largest in town! Whether our guests are out with their family and four-legged friends for a bite to eat, partaking in our weekly pub quiz or catching a live match, we have it all waiting for them here at the Royal Windsor.

What's in it for you?

  1. Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  2. Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
  3. VIP entry to our Pubs and Bars
  4. Stonegate Hotel Discounts
  5. Flexible working
  6. David Lloyd Corporate Discount Rates
  7. Vitality Healthcare
  8. Discounted Dental Insurance
  9. Wagestream – Early access to your earned wages
  10. Award winning development programmes

To be considered for the Front of House Team Leader position at Royal Windsor you must be 18 or over as the role involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Royal Windsor directly.

Job Reference: GW1274090WinFOHTL

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