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Customer Service Advisor - Weekends
Northampton Business Directory
Milton Keynes
On-site
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Job summary
An established industry player is seeking a dedicated Customer Service Representative to enhance their customer service team. This role focuses on delivering exceptional customer experiences by understanding client needs and providing tailored solutions. With a full-time, temporary-to-permanent contract, you will work weekends in a supportive environment that values teamwork and communication. If you're passionate about customer service and eager to make a difference, this opportunity is perfect for you.
Qualifications
- Excellent customer service skills and strong communication abilities.
- Experience in a Contact Centre is a plus but not essential.
Responsibilities
- Build rapport with customers and provide tailored solutions.
- Communicate effectively via live chat and ensure customer satisfaction.
Skills
Customer service skills
Team player
Communication skills
Contact Centre experience
Job description
Customer Service Representative – Office working
Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience.
Employment Type: Full-time temporary to permanent position.
Pay: £12.21 per hour, paid weekly.
Working Hours: 8am – 5pm Saturday & Sunday
Responsibilities of a Customer Service Representative:
- Build rapport with customers in a consultative manner.
- Listen to the customer's needs to ensure a positive and unique solution to their queries.
- Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides.
- Communicate with customers and clients via live chat platforms.
The key skills / experience that we are looking for are:
- Excellent customer service skills.
- Great team player.
- 6 months Contact Centre background [not essential].
- Strong communication skills.
If this sounds like something you would be interested in, then please click APPLY NOW!
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