Business Development Manager

Dept Agency; London; Hybrid; GBP 45,000 - 85,000

Job description

This position sits in our UKI Engineering & Experience business unit. We primarily deliver large-scale website design and build projects, combining our skills in developing future-ready technical solutions with our expertise in creating beautiful designs to help clients including Nikon, London Marathon Events and END. We pride ourselves on delivering exceptional and engaging digital experiences.

JOB PURPOSE

We are seeking a dynamic and strategic Business Development Manager to drive the growth of our UKI Experience & Engineering team. This role is pivotal in executing our go-to-market strategy, engaging with enterprise clients to solve complex business challenges through technology and digital transformation. The ideal candidate will bring a consultative approach to sales, a strong track record in building client relationships, and the ability to lead high-impact engagements that span strategy, creative, and technology.

This role requires someone who thrives on navigating C-level conversations, driving change within enterprise environments, and influencing decisions across marketing and technology domains.

KEY RESPONSIBILITIES

1. Client Engagement & Relationship Building
   • Develop deep relationships with senior client prospect stakeholders, translating their business challenges into tailored solutions that drive measurable outcomes.
   • Act as a trusted advisor to prospects, showcasing thought leadership across key disciplines, including digital experience, engineering, and emerging technologies like AI.
2. Sales Excellence
   • Proactively build and manage a high-quality pipeline of opportunities through direct outreach, strategic partnerships, and collaboration with the marketing team.
   • Own commercial success metrics, ensuring a focus on long-term value creation for clients and DEPT.
   • Leverage CRM and analytics tools (e.g., Salesforce) to track performance, forecast revenue, and drive data-driven decision-making.
3. Collaboration & Influence
   • Partner closely with internal teams, including delivery leads, solution architects, and marketing, to craft compelling proposals and pitches that reflect DEPT’s integrated capabilities.
   • Cultivate strong relationships with strategic technology partners (e.g., Salesforce, Adobe, Shopify, Optimizely) to amplify DEPT’s market presence and create joint opportunities.

WHAT WE ARE LOOKING FOR

• Proven Expertise: Significant experience in business development or consultative sales within digital agencies or technology services, focusing on enterprise-level engagements.
• Visionary Thinking: Ability to articulate complex digital and technical concepts in clear, value-driven terms that resonate with business stakeholders.
• Networked & Credible: Strong connections within enterprise environments, with a demonstrated ability to unlock opportunities in complex organisations.
• Sales Leadership: Track record of delivering on ambitious sales targets, with a focus on multi-year engagements and high-value contracts.
• Collaborative Mindset: Thrives in cross-functional settings, aligning diverse teams to achieve shared goals.
• Passion for Impact: Deep understanding of how digital transformation can drive both business growth and value.

Preferred Experience

• Prior success in selling services related to digital experience platforms, cloud solutions, or ecommerce solutions.
• Familiarity with enterprise marketing strategies, including personalisation, content lifecycle management, and multi-channel engagement.
• Proven ability to navigate complex sales cycles involving multiple stakeholders and decision-makers.
• Experience in collaborating with global teams to manage large-scale, multi-market programmes.

WE OFFER:

• An excellent salary based on experience and equal pay policies.
• Hybrid working: you have the choice to work from our office or remotely, and we have core working hours where you can choose your start and finish times to suit you.
• Pension, free private healthcare, mental health support, and company sick pay scheme.
• 26 days paid holiday with the opportunity to buy extra days.
• Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday.
• We celebrate successes by rewarding teams when big projects go live and honouring the year’s top achievements at our annual awards ceremony.
• A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE?

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, and your team, and giving you the autonomy to solve our client's problems, no matter where you are in the world.

DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION

At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.