Senior Business Analyst

Rider Levett Bucknall; London; Hybrid; GBP 50,000 - 90,000

Job description

Senior Business Analyst

Department: Project Management

Employment Type: Permanent - Full Time

Location: London

Description

Department Overview

The Change & Governance PMO (Project Management Office) team has responsibility for supporting and monitoring all teams and divisions within RLB seeking & using investment funding to implement innovative ideas for the improvement of technical service & business management processes, systems, and behaviors. Innovation will make the delivery and management of our services to customers market leading and our business fit for the future of property and construction consultancy.

Our main duties involve assembling and supporting and then monitoring delivery teams and internal stakeholders in the conduct of feasibility assessments and full project delivery. Change ideas gathered from around the business can involve new IT systems, behavioral change initiatives, new ways of working, new service lines and acquisitions.

Role Overview

We are currently recruiting a Senior Business Analyst to work within the Change & Governance PMO and with the supporting team of project managers, change managers and business analysts. The partner heading the team is based in London, but location is not essential to the successful applicant as the PMO team's activities and interaction with stakeholders are national.

This role presents an excellent opportunity for a proactive individual to be an integral member of the PMO team from its inception and in conjunction with the PMO lead oversee the implementation of the Business Analyst function of change projects, workstreams and programmes throughout the business which are key to the innovation and new ways of working our company needs to achieve the RLB 2030 Business Plan.

Whilst we envisage the primary role to be based in London, a degree of flexibility will be required to occasional travel to the regions for significant and complex change projects which may warrant in person attendance at workshops.

Key Objectives:
You will support the change and governance team in establishing and continuously delivering an Internal PMO. This includes setting up PMO governance and delivery systems, ensuring effective project management practices (particularly those of the Business Analyst function.), and driving continuous improvement across the organisation.

Role Responsibilities:

PMO Establishment and Management

• Assisting in establishing and managing the PMO, including defining its structure, roles, and responsibilities.
• Developing and implementing PMO governance frameworks, standards, and methodologies.
• Ensuring alignment of PMO activities with organisational strategy and objectives.
• Monitoring and reporting on the performance of the PMO, identifying areas for improvement and implementing necessary changes.
• Providing guidance and support to project managers and teams on PMO processes and best practices.
• Facilitating the prioritisation and selection of projects to ensure alignment with strategic goals.
• Managing the PMO budget and resources, ensuring efficient and effective use of assets.

Project Initiation

• Supporting the PM and the business in producing the business case, ensuring benefits align to strategic and tactical business objectives.
• Supporting the PM and the business in business, technical, and financial feasibility assessments.

Requirements Gathering

• Working with the business to capture and document requirements (both functional and non-functional) using a range of techniques such as workshop facilitation, document analysis, site visits, use cases, scenario modelling, task and workflow analysis.
• Ensuring requirements are concise, complete, specific, unambiguous, and aligned to the strategic and tactical goals of the project and the business.
• Combining all requirements into a clear, managed, prioritised backlog.
• Refining these requirements to a sufficient level of detail to allow those who are developing the solutions to implement appropriate solutions.
• Providing refined requirements into project iterations in time to allow design/delivery to commence.
• Managing the scope and traceability of requirements throughout the project lifecycle, ensuring that they are understood by the project team and met by the delivered solution.

Process Modelling

• Discovering and documenting the as-is process by applying various process modelling techniques.
• Identifying high-level solution options for the business and presenting these to stakeholders.
• Designing and modelling the to-be process, performing gap analysis and identifying areas for improvement.
• Working with the Data/Enterprise Architect, ensuring business processes are aligned with the business and IT architecture.
• Reviewing and signing off solution designs, ensuring business requirements are verified, validated, and delivered.

Test

• Working with the project test team to provide business input into test strategy, system test plans, system test conditions, and UAT plans.
• Coordinating UAT with the business.
• Reviewing and signing off test scripts to ensure requirements are fully tested and met by the delivered solution.

Change Management (where required)

• Ensuring the benefits, impact, and release of all changes are tracked and managed and communicated to the relevant stakeholders.
• Ensuring end users and IT support teams are fully trained to use, support, and maintain the application/solution.

Projects Support

• Providing subject matter expertise on the business unit and associated processes and systems to all relevant team members.
• Assisting the PM in identifying and managing risks, issues, and dependencies.
• Assisting the team in resolving any questions related to requirements or process.
• Delivering the required documentation during each stage of the project.
• Supporting the supplier/hardware/software selection process by providing input into the RFI and RFP and assisting in the assessment of responses against requirements.
• Supporting the review of contracts drawn up with any 3rd party suppliers to ensure that they accurately reflect the needs of the business.
• Supporting the PM in post-implementation reviews and incorporating lessons learned into future work.
• Flexibility to support multiple projects at any one time.

Experience, Knowledge & Qualifications:

• A degree in IT or related business topic (desirable)
• A good working understanding of Microsoft applications - Outlook, Excel, Word, PowerPoint and Visio. An understanding of Asta Power Project would be beneficial.
• Experience as a Business Analyst (7+ years)
• Experience in IT and knowledge of general understanding of wider business functions
• Experience in business analysis techniques, such as information gathering methods, requirements documentation, process modelling and process mapping
• A good understanding of all stages in a project lifecycle and delivery approaches e.g. waterfall, agile, etc
• ISEB Business Analysis Foundation desirable
• Experience in Business Change methodologies desirable
• Any experience in Construction desirable

RLB Employee Benefits

Our culture is built around enabling you to fulfil your potential, so you can look forward to benefits that include:

Hybrid Working - Working patterns to support your work-life balance. As well as competitive maternity and paternity packages.

Well-Rewarded - A competitive salary and generous holiday entitlement. As well as the opportunity to purchase up to five extra days.

Focus On Wellbeing - We offer a number of health and wellness options, including gym membership and cycle to work schemes.

Healthcare Packages - Private healthcare insurance and medical support, including dental insurance and eyecare vouchers.

Personal Development - A continuous learning and development programme, including established APC and in-house mentoring schemes.

Additional Benefits - We offer a wide range of benefits including a season ticket loan and professional membership subscriptions.

Exceptional Exposure - You'll have the opportunity to work on diverse projects across different sectors and regions.

Social Responsibility - We hold team and social events as well as charity fundraising and volunteering activities.

Our Diversity, Equity & Inclusion Commitment

We believe in building a diverse and inclusive environment where each person can be themselves, feel valued for their contribution and be challenged and supported to reach their full potential. We have a responsibility to support the communities in which we live and work, and that our workforce should reflect these communities and our clients. Our talent strategy should enable us to overcome bias in the construction industry by recruiting, retaining, developing, and promoting a diverse and inclusive workforce. Find out more here: Diversity, Equity & Inclusion - RLB | Europe

If you require any reasonable adjustments to support you during any stage of the application or interview process, please contact our recruitment team at: [e-mail]