General Manager Northern Europe

TERUMO BCT, INC; London; On-site; USD 80,000 - 140,000

Job description

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General Manager Northern Europe

Date: Mar 20, 2025

Location: London, GB

Requisition ID: 33519

At Terumo Blood and Cell Technologies, our 7,000+ global associates are proud to come to work each day, knowing that what we do impacts the lives of patients around the world.

We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient’s life every second of every day and are committed to continuing to increase the number of patients we serve.

With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Consider joining our team and unlock your potential.

JOB TITLE: General Manager Northern Europe

JOB SUMMARY

We are seeking a strategic and results-driven General Manager (GM) to lead our BCT business across the UK, Ireland, and Nordic countries. Operating with a high degree of autonomy and consultative direction from the Vice President, Commercial EMEA, this role is responsible for driving business growth, setting strategic priorities, and ensuring operational excellence across the region.

The GM will play a pivotal role in shaping and executing business strategies, sales & service plans, and market expansion initiatives, with full P&L responsibility. This position requires strong leadership, commercial acumen, and a deep understanding of regional market dynamics.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Bring out the Best in Others

1. Create an inclusive and trusting environment where associates and teams are engaged, developed and can contribute at their best.
2. Drive the development and performance of the sales, service and admin team through coaching of Country Manager, Sales Manager, Regional Manager and/or Service Supervisor as well as cluster associates.

Champion a Growth Mindset:

1. Observe, listen with curiosity, and formalize customer, market & organizational needs.
2. Partner with EMEA Commercialization Leaders to define EMEA strategic plan; ensure key barriers & enablers are adequately addressed.
3. Ensure translation of EMEA Strategic Plan to the assigned territory by developing subcluster / country plan.
4. Lead execution of country plans.

Make it happen … Together

1. Navigate uncertainty and lead through change by focusing on desired results, creating vision and executing collaboratively.
2. Full P&L responsibility for large cluster. Achieve sales and OPEX plan, market penetration, price realization and profitability objectives for the cluster.
3. Link the sales operations with key internal resources supporting our field operations (ie: Marketing, Commercial Excellence, Market Access, Medical Affairs, Finance, Customer Care, Logistics, Tech Service, Human Resources,…) and redirect efforts when adjustments need to be made.
4. Act as the Leadership Sponsor for defined EMEA wide strategic Initiative(s)
5. Balance time spent with three key stakeholders: (1) Customers & Distributors; (2) Cluster Associates; (3) EMEA and Global X-Functional Associates

MINIMUM QUALIFICATION REQUIREMENTS

Education

Bachelor’s degree in Business, Economics, Life Sciences or equivalent through experience

Experience

1. Minimum of 5 years sales experience in medical devices or diagnostic area of which a min. of 3 in a leadership position
2. Good understanding of the UK healthcare system is desirable

Skills

1. In line with Terumo's Core Values:
   1. Respect – Appreciative of others
   2. Integrity – Guided by our mission
   3. Care – Empathic to patients
   4. Quality – Committed to excellence
   5. Creativity – Striving for innovation
2. Demonstrated business acumen and excellent product knowledge
3. Experience with working in an international environment
4. Managerial courage and demonstrated ability to keep team members accountable
5. Ability to lead & motivate others cross-functionally
6. Ability to work under a matrix structure & manage through influence
7. Excellent interpersonal skills (interpersonal savvy), cross- cultural sensitivity & overall communication skills both verbal and in writing
8. Comfortable in dealing with ambiguity
9. Strong problem-solving and analytical skills
10. Ability to work in an independent & autonomous way
11. Ability to handle stress

ADDITIONAL INFORMATION

1. Based: UK
2. Reporting to: Vice President EMEA Commercial Operations
3. Frequent travelling (up to 50%)
4. Terumo Blood and Cell Technologies is part of Terumo Group, founded in 1921 and headquartered in Tokyo, Japan.
5. In 2019, Terumo Blood and Cell Technologies reached $1 billion in revenue.
6. We employ nearly 7,000 associates globally, with global headquarters in Lakewood, CO, U.S., and regional headquarters in Brussels, Buenos Aires, Singapore and Tokyo.
7. We manufacture devices, disposable sets and solutions at our facilities in Belgium, India, Japan, Northern Ireland, the U.S. and Vietnam. Our global presence enables us to serve customers in more than 130 countries.
8. Our core values help set our direction, guide our actions and keep us true to our corporate mission of contributing to society through healthcare.

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