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Assistant Manager
Creative Scotland
Scotland
On-site
GBP 40,000 - 60,000
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Job summary
An established industry player is seeking an Assistant Manager to support the Venue Manager in ensuring the Town Hall operates smoothly. This role involves flexible working hours, including evenings and weekends, and requires a proactive approach to managing hirers' needs. Responsibilities include providing information about facilities, liaising with hirers, overseeing events, and supporting volunteers. If you thrive in dynamic environments and enjoy working with the public, this position offers a unique opportunity to contribute to community events and experiences.
Qualifications
- Ability to work flexibly, including weekends and evenings.
- Strong customer service and communication skills are essential.
Responsibilities
- Assist the Venue Manager in providing information to hirers.
- Ensure smooth running of events and support volunteers.
Skills
Flexibility
Customer Service
Event Management
Communication
Tools
CRM Software
Job description
The Assistant Manager will work with the Venue Manager to ensure the smooth running of the Town Hall.
15 hours a week to be worked flexibly. £14.50 per hour.
The postholder will need to be able to work flexibly, with weekend and evening working necessary. The emphasis of the work will vary according to need. No two days will be the same.
What you’ll be doing:
- Working alongside the Venue Manager to provide information to hirers about the Town Hall facilities, capacity, and conditions of let.
- Liaising with hirers using CRM (Customer Relationship Management software).
- Dealing with immediate needs of the hirers – for information, support, or advice.
- Ensuring the smooth running of events including opening up and closing the building and making sure that hirers operate in line with the terms of hire.
- Stewarding at events.
- Supporting volunteers who may also be stewarding at events.
- Liaising with builders and tradespeople where necessary.
The deadline is Sunday 06 April 2025 at 18:00.
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