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Customer Service Advisor Work From Home

Back 2 Work

Gateshead

Remote

GBP 10,000 - 40,000

21 days ago

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An established industry player is seeking enthusiastic Customer Service Advisors for a fully remote role. This position offers a vibrant work environment where you will interact with diverse customers, addressing their needs and challenges. With a focus on career progression, you will receive comprehensive training to excel in your role. Enjoy the flexibility of working from home while earning a competitive hourly wage plus bonuses. If you are passionate about helping others and thrive in a dynamic setting, this opportunity is perfect for you.

Discounts for leading Highstreet brands

Company pension

Flexitime

Referral programme

Comprehensive salary

Training included

Experience in customer service is beneficial but not essential.
Ability to handle a variety of customer needs and challenges.

Engage with customers in a fast-paced contact center environment.
Handle multiple calls daily, addressing various customer inquiries.

Customer Service Skills

Communication Skills

Problem-Solving Skills

We’re recruiting for Customer Service Advisors working from home (fully remote).

Work from home fully remote and telephone experience isn’t essential.

Career progression available.

Customer Service Advisor benefits:

A range of discounts for leading Highstreet brands
Company pension
Flexitime considered
Referral programme available
Comprehensive salary
Training is included to prepare you for this role

Customer Service Advisor role:

A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment, either on site, or virtually from the comfort of your own home.

You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.

You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.

Customer Service Advisor pay:

£11.44 per hour + bonus and benefits. This is a work from home role.

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