Enable job alerts via email!
Customer Service Advisor Work From Home
Back 2 Work
Sunderland
Remote
Full time
Boost your interview chances
Create a job specific, tailored resume for higher success rate.
Job summary
An established industry player is seeking dedicated Customer Service Advisors for a fully remote role. This position offers the opportunity to engage with a diverse range of customers, addressing their inquiries and providing support in a lively environment. With a focus on career progression and comprehensive training, you will be equipped to handle various customer needs, from simple updates to more complex challenges. Enjoy the flexibility of working from home while being part of a vibrant team that values your contributions. This role not only offers competitive pay but also a range of benefits to enhance your work experience.
Benefits
Responsibilities
- Handle a variety of customer inquiries in a fast-paced environment.
- Sign into systems to take calls and assist customers with their needs.
Job description
We’re recruiting for Customer Service Advisors working from home (fully remote).
Work from home fully remote and telephone experience isn’t essential.
Career progression available.
Customer Service Advisor benefits:
- A range of discounts for leading Highstreet brands
- Company pension
- Flexitime considered
- Referral programme available
- Comprehensive salary
- Training is included to prepare you for this role
Customer Service Advisor role:
A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment, either on site, or virtually from the comfort of your own home.
You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.
You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.
Customer Service Advisor pay:
£11.44 per hour + bonus and benefits. This is a work from home role.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
job faster
