Front of House / Office Administrator

Coram's Fields; London; On-site; GBP 60,000 - 80,000

Job description

Salary: £26,500 per annum

Benefits: Cycle to work scheme, training and development opportunities, discounted sport and hall hire, discounted childcare (holiday clubs), free employee assistance programme (EAP)

Contract: Permanent

We are seeking to appoint a talented and committed individual to the role of Front of House / Office Administrator to work within our busy, public-facing front office. The varied role forms an integral part of Coram’s Fields central team and combines customer service responsibilities with a range of day-to-day administrative functions, including some finance and communication related duties.

Responsibilities include:

• Being the first point of contact for the public, dealing with enquiries via phone, email and in person.
• Administration of our hall hire booking system and ensuring all customers have an excellent facility hire experience here at Coram’s Fields.
• Supporting our range of community and fundraising events, acting as a strong ambassador for the charity and our work.
• A number of finance-related duties, including management of the office petty cash system and reconciliation of all cash income.
• Communications assistance, including updating our website and social media accounts and the production of content for these.

Job Description and Person Specification

C.V and cover letter (max 2 sides of A4), telling us why you think you’re a good fit for the role, and addressing all the criteria outlined in the Job Description and Person Specification.

The final deadline for the role is 23:59 on Sunday 3rd November 2024. Applications should be returned to Ed May (Operations Officer) on: [e-mail]

Suitable applicants will be screened for interview on a rolling basis. Final interviews to be held week commencing 11th November.

If you have any questions about the role, please feel free to contact Ed May (Operations Officer) by email on [e-mail] or phone on 020 3384 2207.

Shortlisted applicants will be contacted within seven days of the closing date. If you have not heard from us within this period, please assume your application is unsuccessful.

Diversity and inclusion matter to us. Coram’s Fields is committed to equality, diversity, and inclusion. We welcome applications from all sections of the community, from a diverse range of backgrounds. We strive for our workforce to be representative of the communities that we serve, and we know that greater diversity will lead to even greater results for the families and children we work with.

Coram’s Fields is committed to safeguarding and protecting the welfare of all children and young people. All those applying for a role with the charity are subject to robust safeguarding checks and will need to demonstrate clearly their commitment to safeguarding. All appointments are subject to a satisfactory enhanced DBS check and all post holders are required to register with the DBS update service. Please be aware that all applications are subject to two references.