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Client Account Manager

The BD Guys

Rotherham

On-site

GBP 60,000 - 80,000

3 days ago

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An established industry player is seeking a dedicated Client Relationship Manager to uphold and nurture client relationships while ensuring excellent customer service. This role involves managing client records, coordinating appointments, and performing administrative duties with precision. Ideal candidates will have experience in B2B or B2C environments, strong organizational skills, and effective communication abilities. Join a dynamic team where your contributions will enhance client satisfaction and foster lasting partnerships. If you thrive in a supportive environment and are passionate about client relations, this opportunity is perfect for you.

Experience in B2B or B2C environments is essential.
Strong attention to detail and accuracy in client information handling.

Serve as the main point of contact for clients, ensuring excellent service.
Maintain accurate client records and coordinate appointments.

Customer Service

Data Entry

Organizational Skills

Effective Communication

Microsoft Excel

Microsoft Word

Can you maintain large accounts, workloads and maintain genuinely human relationships?

THIS ROLE IS BASED IN DONCASTER.

We want to ensure we get the right fit for our client - so if you cannot uphold and nurture client relationships whilst being commercially alert, we want to hear from you!

Responsibilities:
- Serve as the main point of contact for clients, providing excellent customer service and addressing their enquiries and concerns
- Maintain client records and ensure accurate and up-to-date information
- Coordinate client appointments and meetings, including scheduling and sending reminders
- Assist with data entry tasks, ensuring accuracy and completeness of information
- Perform general administrative duties such as filing, scanning, and organising documents
- Utilise computerised systems and software to manage client information and generate reports
- Handle phone calls professionally, using proper phone etiquette at all times

Experience:

- Front facing B2B or B2C Experience
- Proficient in data entry and computer skills, including knowledge of Microsoft office inc. Excel and Word
- Strong organizational skills with the ability to prioritise tasks and meet deadlines
- Excellent attention to detail and accuracy in handling client information
- Effective communication skills, both written and verbal
- Ability to work independently as well as collaboratively in a team environment

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