Digital Communications Officer

Suffolk County Council; Ipswich; On-site; GBP 27,000 - 35,000

Job description

• Suffolk County Council - Endeavour House, Ipswich, Suffolk IP1 2BX - Community based
• £27,711 per annum pro rata
• 22.2 hours per week - Flexible working options available
• Permanent

We're focused on making a meaningful difference to communities across Suffolk. How? By listening to our people, learning from what they say, and creating a culture of mutual respect, where everyone works together to achieve great things. As a Digital Communications Officer in The Engagement Hub, you'll be as keen to collaborate and build a bright future as we are. So, to make a positive impact, connect with us and connect with a fantastic career.

Your role and responsibilities

You will:

• work in a changing and fast-paced environment - every day will be different
• work alongside the team's Co-production Advisors and Digital Information Officer to capture children and young people's views in a range of digital ways
• work directly with children and young people to capture their views and lived experiences
• create films, voice clips, photographs, and other digital means to amplify young people's voices, particularly those that use children and young people's (CYP) services
• support the creation of media content for our social media and The Source website
• attend events and meetings where young people are in attendance
• support the wider team to co-produce with children and young people
• support the wider CYP community if appropriate
• attend meetings with CYP colleagues to advocate for CYP's lived experience.

You can view a full list of requirements in the Job and Person Profile (docx). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team

The Engagement Hub's primary goal is to empower children and young people in Suffolk by ensuring their voices are heard and their needs are addressed in the services they receive. We work with children and young people, schools, professionals, youth support groups, service providers, and other organisations to gather insights and understand what's important to young people in Suffolk. They work on projects and campaigns that promote the rights and well-being of children and young people and ensure that their voices are heard in the decisions that affect them.

We are a small team with a big remit. We try to ensure that we work together on Thursdays in Ipswich, so this will be one of your working days. We also facilitate The Source website, which is co-produced with children and young people.

Empowering Everyone

We're big believers in potential, possibility and the power of different ideas. We're always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information

Please contact Susie McIvor for a casual conversation. You can reach them by emailing [e-mail] or calling 07713093090.

How to apply

Step 1 - Read the Job and Person Profile (JPP) (docx).

Step 2 - Click 'Apply Now' to start your online application.

Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.

1. Can you describe a time when you used digital tools to capture and present young people's views? What tools did you use, and what was the outcome?
2. How do you ensure that the digital content you create accurately represents the voices and experiences of young people?
3. Can you provide an example of a time when you had to adapt to a rapidly changing environment? How did you manage the changes, and what was the result?
4. Describe a time when you had to communicate complex information to a young audience. How did you ensure that your message was clear and engaging?

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.

Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format. If you would like an adjustment to this process due to a disability, please contact us at 03456 014412 or [e-mail].

Closing date: 11.30pm, 13 April 2025

This authority is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.