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Customer Services Representative

TSR Recruitment Limited

England

Hybrid

GBP 24,000 - 26,000

7 days ago
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Job summary

An established industry player is seeking a Customer Liaison Officer to engage with residents during maintenance work. This exciting role combines office and on-site responsibilities, requiring strong communication and organisational skills. You will be the main point of contact for residents, addressing their queries and ensuring they are informed about work schedules. With opportunities for growth in a supportive team environment, this position is perfect for someone who enjoys working with people and is adaptable to different situations. Join a dynamic team and make a difference in the community!

Benefits

21 days holiday + bank holidays

Mileage covered for work-related travel

Growth opportunities in a supportive team

Qualifications

  • Strong communication and organisational skills are essential.
  • Customer service experience is preferred but not mandatory.

Responsibilities

  • Act as the main point of contact for residents, handling queries.
  • Arrange appointments and keep residents informed of work schedules.

Skills

Customer service experience

Communication skills

Organisational skills

Basic IT skills

Tools

Microsoft Office

Job description

Location: Various Sites across Sussex | Must Have Driving Licence | Salary: £24,000 - £26,000


Are you a people person with strong communication skills? We're looking for a Customer Liaison Officer to engage with residents while maintenance work is carried out. This role is a mix of office and on-site work, requiring frequent travel between properties.


What You'll Do:
  1. Act as the main point of contact for residents, handling queries and complaints.
  2. Arrange appointments and keep residents informed of work schedules.

What You'll Need:
  1. Customer service experience (CSR background not essential).
  2. Excellent communication and organisational skills.
  3. Ability to adapt and engage with different people.
  4. Basic IT skills (Microsoft Office).

Perks & Benefits:
  1. 21 days holiday + bank holidays
  2. Mileage covered for work-related travel
  3. Growth opportunities in a supportive team

Applications

If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV.

Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected.


TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.

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