Customer Services Representative at RefurbMAC

Customer Services Representative at RefurbMAC

RefurbMAC is looking for a skilled Customer Services Representative to join its dynamic team in a fully remote role. The ideal candidate will have a bachelor’s degree in Business Administration or a related field, along with at least two years of proven experience in a similar position. Strong written and verbal communication skills in English are essential, and UK experience is a plus. This is an exciting opportunity to be part of a growing company, delivering top-tier customer service in the technology sector. Apply now to take the next step in your career with RefurbMAC!

Position:

Customer Service Representative

Job Type:

Full Time

Location:

Remote, UK

Main Duties

Duties will involve:

• Emails Support
• Calls Support
• Chat Support
• Amazon Support
• Fax Support
• Maintaining RMA lists
• Calls to courier companies if needed
• Generating Labels (If needed)

Requirements

• Bachelor’s degree in Business Administration or relevant field.
• A minimum of 2 years’ proven experience in a relevant position.
• Excellent written and verbal communication skills in English (UK experience will be a plus).
• Must have good internet and own laptop.
• Backup light (no excuse on it).
• Good communication and responsiveness; should respond instantly during working hours.
• Good understanding of management practices and techniques.
• Excellent leadership and interpersonal skills.
• Attention to detail and problem-solving skills.
• You must be a team player to work with a team of 10.

Apply for this position

To apply for this position, please email a copy of your CV with a covering letter to info@refurbmac.co.uk