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Customer Service Advisor Work From Home

Postify

Walsall

Remote

4 days ago
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Job summary

An established industry player is seeking dynamic Customer Service Advisors to join their remote team. In this vibrant role, you will engage with customers daily, addressing their inquiries and resolving issues in a fast-paced contact center environment. With a commitment to career progression and comprehensive training, this position offers the opportunity to grow within the company. Enjoy the flexibility of working from home while being part of a supportive team that values your contributions. If you're passionate about delivering exceptional customer service and thrive in a lively atmosphere, this could be the perfect role for you.

Benefits

Company pension

Range of discounts for leading Highstreet brands

Temporary to permanent opportunities

Included training for role preparation

Qualifications

  • Experience in a customer service role is preferred.
  • Ability to handle demanding customers effectively.

Responsibilities

  • Assist customers with inquiries and provide updates.
  • Manage high call volumes in a fast-paced environment.

Skills

Customer Service Skills

Communication Skills

Problem-Solving Skills

Job description

Social network you want to login/join with:

Customer Service Advisor Work From Home, Walsall

Location:

Walsall, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

CC_WALSALL_WFH 7.4

Job Views:

3

Posted:

30.03.2025

Expiry Date:

14.05.2025

Job Description:

We’re recruiting for Customer Service Advisors working from home (fully remote).

Career progression available.

  • A range of discounts for leading Highstreet brands
  • Company pension
  • Temporary to permanent opportunities available
  • Training is included to prepare you for this role

Customer Service Advisor role:

A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment, either on site, or virtually from the comfort of your own home.

You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.

You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.

Customer Service Advisor pay:

£11.44 per hour + bonus and benefits. This is a work from home role.

Company Info:

Postify
Rotherham, North Yorkshire, United Kingdom

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