Customer Account Assistant

Morepeople 01780; Loughborough; On-site; GBP 40,000 - 60,000

Job description

Customer Account Assistant

Are you passionate about the environment? Be part of a growing, environmentally conscious business. Our client is a well-established horticultural business specialising in plant materials. They work with a mix of large and smaller clients, ensuring high-quality plant care and environmental sustainability remain at the core of their operations.

The Role

We are seeking a dynamic and organised individual to join the Sales & Marketing team as a Customer Account Assistant, providing essential support to the business.

Main Responsibilities

1. Manage customer relationships by handling enquiries, processing orders, and coordinating deliveries.
2. Prepare documentation, brief delivery drivers, and liaise with the Production team to ensure orders are fulfilled efficiently.
3. Assist in generating invoices and quotes.
4. Maintain and update marketing materials.
5. Manage social media platforms and ensure the website stays current with company news.
6. Organise industry events and exhibitions.
7. Attend conferences to engage with new and existing clients.
8. Support logistical planning and ensure seamless operations.
9. Focus on building long-term relationships with clients.

Required

1. A recent graduate or candidate with 1-2 years of experience in the horticulture or agriculture sector.
2. Strong communication skills, confident speaking with clients over the phone.
3. Organised and proactive, with the ability to manage multiple tasks efficiently.
4. Passionate about plants and the environment, with an understanding of plant care and quality.

Location

Loughborough area

How to Apply

If you are interested, please apply below, alternatively, contact Sandra on 07375 967911 or [e-mail]