Credit Controller

TN United Kingdom; Glasgow; On-site; GBP 25,000 - 35,000

Job description

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A fantastic opportunity is now available to join our Finance Team at Solvd. in the centre of Glasgow. Our team provide several services including Customer Experience, Finance and Payroll. Solvd. is a vibrant, friendly office, where our people are committed to delivering the best experience for our customers.

We offer a competitive salary and great benefits. Our people are our greatest strength and live by our values of Dependable, Proactive, Agile & Inclusive, so come and join our team!

The Role

As a Credit Controller you are responsible for performing credit control and accounts receivable duties as part of the Accounts Receivable Team within Solvd.

Solvd. are Disability Confident accredited and committed member of Inclusive Employers. We welcome applications from all sections of the community. If you need any support or further information before applying for this role, please get in touch with our People Team via [emailprotected]

Key Responsibilities

Credit Control

• Collection of current and aged debt through pro-active collection, via telephone and e-mail.
• Create sales invoices and credit notes accurately, as required.
• Daily posting of cash received on to our finance system, Open Accounts.
• Issuing of regular statements to all customers.
• Apply for credit rating reports from Experian for all new customer requests.
• Resolve invoice disputes/discrepancies in a timely manner.

Administration

• Ensure all customer information is up to date and accurate.
• Maintain mailboxes and ensure all documentation is filed correctly.
• Carry out ad-hoc tasks handed down by Accounts Receivable Supervisor.

Reporting

• Help the Treasury and AR Manager and Supervisor prepare the weekly MI information by providing information on top 5-10 debtors.

Period/Month end

• Assist with month end ledger close and reporting.

Regulatory Information

• Maintain up to date knowledge and understanding of VAT regulations.

Process Improvement

• Providing feedback on process workflows, procedures, and management information in relation to the role.
• Assist with the development and automation of credit control processes where necessary.
• Carry out ad-hoc tasks as required.

Skills, Knowledge and Expertise

Skills & Experience

• Numerically & IT literate with Intermediate MS Office skills, in particular MS Excel (vlookup, sumif, pivot tables).
• Effective verbal and written communicator.
• Previous experience of working in a credit control environment with an excellent knowledge and understanding of credit control.
• Good interpersonal and communication skills, both written and verbal.
• Must be able to prioritise, multitask as well as work independently.
• Ability to efficiently give priority to activities and carry out regular functions with little or no supervision.

Analytical Experience

• Previous experience of working in a credit control environment with an excellent knowledge and understanding of credit control.
• Personal attributes:
• Able to interact positively at all levels and be a keen team player.
• Flexibility, and is willing to work some irregular hours when necessary.
• Able to cope with peak workloads and deadlines.
• Fast-paced learner who thrives on variety and can embrace change.
• Can demonstrate initiative and the ability to be proactive, while also being able to follow instructions and provide support to the Accounts Receivable & Treasury Supervisor.
• Hardworking and enthusiastic approach to work; professional in outlook and attitude.

Benefits:

• Discretionary ScotRail Season Ticket (home to work).
• Discretionary bonus scheme.
• Living Wage and Living Hours Accredited.
• 34 days holiday (including public holidays) with option to buy additional.
• Generous salary exchange Pension Scheme and Life Assurance Scheme.
• Optional Health Cashplan Scheme.
• Employee Assistance Programme and Wellbeing Support including mental, physical, financial and social.
• Flexible dress code where you can Dress for Your Day!
• Social events including Summer Event and Christmas Party.