Enable job alerts via email!

Contract Manager - Contract Cleaning

Raymond Associates Ltd

Lincoln

Hybrid

GBP 27,000 - 28,000

Yesterday

Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Join a forward-thinking company as a Contract Cleaning Manager, where you will lead a dedicated team and manage client relationships. This role offers the chance to take direct control of your business area, focusing on P&L and health and safety compliance. With a commitment to ethical practices and employee development, this international brand values its workforce and promotes a diverse and inclusive environment. Enjoy flexible working hours, a competitive salary, and the opportunity to make a real impact in the professional support services sector. If you're passionate about people and service excellence, this is the perfect opportunity for you.

Uncapped commission

Car Allowance

35 days holiday per year

Home based and Flexible hours

Experience managing multiple cleaning accounts is essential.
Strong management style with recruitment and training experience.

Manage cleaning staff and ensure service delivery specifications are met.
Liaise with clients to monitor satisfaction and address complaints.
Control financial performance of contracts and identify business opportunities.

Management of commercial cleaning accounts

Client liaison

Health and Safety knowledge

Recruitment and training

Presentation skills

Health and Safety qualification

Job Description

Contract Manager - Contract Cleaning

The Opportunity

An opportunity to join one of the market leaders in professional support services in Europe has arisen due a result of new mobilisations and continued growth. We are looking for an experienced Contract Cleaning Manager who wants to manage their own business area including P&L and take direct control of their team, client relationships and results, as well as H&S including COSHH, BICS & IOSH. This is an opportunity to join an international brand that truly values their people and offers career and personal development to all their employees.

The Package

£27,500 - £28,000 basic
Uncapped commission
Car Allowance
35 days holiday per year (including bank holidays)
Home based and Flexible hours

The Territory

South Yorkshire including Sheffield and Lincoln

Main Responsibilities of a Contracts Manager

Contract/Site Management with 70 -75 cleaning staff
The Contracts Manager will ensure the cleaning service delivery specification is implemented and adhered to.
Regular client liaison: plan and implement a visitation programme to monitor cleaning standards and client satisfaction in all contracts, via the Quality Service Level Indicator/ECAT procedure.
To ensure all client queries and complaints are dealt with in a timely and effective manner.
To ensure that the financial performance of each contract is being controlled to the budgeted requirements.
Contracts Managers maximise the level of business done within each contract by identifying additional opportunities for extension to the contract and/or additional work as well as facility services sales.
To assist the sales team as and when required.
To ensure adequate supplies are onsite.
To recruit, induct and train new staff.
To resolve any disciplinary/ grievance matters in line with company policy and procedure.
To provide guidance, coaching and training to managers and supervisors.

The Person

Experience in managing multiple commercial cleaning accounts
Strong management style with experience in recruitment, on-boarding, training and development
Passionate about people
Health and Safety qualification or experience in this area
Client liaison and presentation experience
Full clean driving licence

Why Work for Us

Ethical Business, always looking to reduce our environmental impact and our use of the planet’s resources.
Equal Opportunities Employer who promotes diversity.
Innovative Approach to the Employee Journey
A defined purpose-driven set of values helps our employees understand what we stand for and fosters the shared sense of responsibility and family-feel to our business

Get your free, confidential resume review.

or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.

Similar jobs