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Cloud Architect (Contact Centre), 6-12 Month Contract

Hays Technology

Cardiff

Hybrid

GBP 50,000 - 80,000

7 days ago
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Job summary

An established industry player is seeking a skilled Cloud Architect to spearhead a transformative project in the contact center domain. This role offers a unique opportunity to work with cutting-edge CCaaS technologies and the Amazon Connect Platform, contributing to a not-for-profit initiative that aims to enhance service delivery. With a hybrid working arrangement in Cardiff, this position allows for a balanced work-life dynamic while engaging in meaningful work. If you are passionate about cloud solutions and ready to make an impact, this role is perfect for you.

Qualifications

  • Expertise in Cloud Architecture and CCaaS technologies is essential.
  • Experience with Amazon Connect Platform is required.

Responsibilities

  • Lead an exciting new project focused on Cloud and Contact Centre Architecture.
  • Collaborate with a not-for-profit client to deliver innovative solutions.

Skills

Cloud Architecture

CCaaS technologies

Amazon Connect Platform

Tools

NICE Workforce Management Software

Job description

Role: Cloud Architect (CONTACT CENTRE)

Contract Duration: 6-12 month contract

Working Arrangement: Hybrid working in Cardiff 1-2 days a week max

Compensation: NEGOTIABLE RATE, Inside IR35

I am currently supporting my not-for-profit client to recruit a contractor with expertise in Cloud and Contact Centre Architecture to lead an exciting new project.

We are looking for someone with experience in the following areas:

  1. Cloud Architecture
  2. Excellent experience with CCaaS technologies
  3. Amazon Connect Platform

Desirable:

  1. NICE Workforce Management Software

What you need to do now:

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