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Claims Handler
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Ailsworth
On-site
GBP 60,000 - 80,000
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Job summary
An established industry player is seeking a Claims Handler to join their team in Peterborough. This role is pivotal in managing claims efficiently, serving as the first point of contact for clients, and ensuring smooth communication throughout the claims process. The ideal candidate will possess strong organizational and communication skills, with a knack for customer service and problem-solving. This position offers an exciting opportunity to contribute to a dynamic team within a growing company that specializes in property conversion and repairs for the insurance sector. If you thrive in a fast-paced environment and enjoy helping others, this could be the perfect role for you.
Qualifications
- Strong communication and organizational skills are essential for this role.
- Experience with MS Office and customer service is highly valued.
Responsibilities
- Process new claims and manage their progression effectively.
- Liaise with clients and ensure they are updated on claim positions.
Skills
Professional telephone handling service
Excellent organisational skills
Good attention to detail
Good verbal and written communication skills
Excellent customer service skills
Excellent problem-solving abilities
Computer literacy with MS Office
Job description
Job Title: Claims Handler
Location: Peterborough
Salary: Negotiable depending on experience
Job type: Full Time, Permanent
Working Hours: Monday - Friday 08:00 - 17:00
Westone Housing Ltd are a property conversion and repairs specialist business in Peterborough. Using our own employed trades and approved contractors, we carry out property reinstatement and rebuilding services for the insurance industry plus conversions and improvements in both residential and commercial property markets.
About The Role
We are currently recruiting a Claims Handler to join the growing team at Westone Housing's Peterborough office.
The role will include processing new claims, managing the progression of claims, liaising with clients on claim positions, and supporting the team to ensure administration is maintained.
You will be the first point of contact for enquiries and be responsible for ensuring all parties are regularly updated with ongoing claims.
About You
Essential skills:
- Professional telephone handling service
- Excellent organisational skills
- Good attention to detail
- Good verbal and written communication skills
- Excellent customer service skills
- Excellent problem-solving abilities
- Computer literacy with experience of MS Office packages
Desirable Skills
- Understanding of the insurance industry
- Experience of liaising with customers and clients
- Experience of working on client-specific databases
Additional Information
A 1 or 2 day experience day for anyone shortlisted is required.
Salary and terms are negotiable subject to experience.
Please click on the APPLY button to send your CV and Cover Letter for this role.
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