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Caseworker

Public Sector Resourcing, managed by AMS

London

On-site

GBP 60,000 - 80,000

30+ days ago

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Job summary

An established government department is seeking dedicated Caseworkers for a hybrid role in London. In this impactful position, you will scrutinise and investigate requests, ensuring accurate records and effective communication with applicants. Your analytical skills and attention to detail will be crucial in navigating complex information and making informed decisions based on government policy. This role offers a unique opportunity to contribute to national security and public service, all while enjoying a supportive environment that values diversity and inclusion. If you are passionate about making a difference, this position is perfect for you.

Qualifications

  • Active SC Clearance is essential for this role.
  • Experience in analysing complex information is required.

Responsibilities

  • Scrutinise and investigate requests for review.
  • Maintain accurate records and communicate with applicants.

Skills

Microsoft Office 365

Analytical Skills

Attention to Detail

Caseworker Experience

Job description

On behalf of the MOD, we are looking for Caseworkers (Inside IR35) for a hybrid contract based in London.

The Ministry of Defence (MOD) is a central government department with a mission to protect our country and provide the ultimate guarantee of its security and independence, as well as helping to protect its values and interests abroad.

To do this we have an annual budget of almost £40 billion and a workforce comprising 193,000 people, almost 59,000 of whom are civilians. We currently manage more than £11 billion of spend every year.

Our work really matters; we offer engaging roles which have a direct impact on the quality of services we provide. We employ people in many different roles and in many locations across the UK and abroad. There are many opportunities to develop and progress both within MOD and across the wider Civil Service, whether you're a permanent appointee or an interim.

As a Caseworker, your main responsibilities will be:

  1. Scrutinise and investigate requests for review and determine the appropriate response
  2. Maintain accurate records of decisions and evidence to support those decisions
  3. Communicate with applicants to obtain additional information/evidence that may affect the outcome of their review

Essential:
  1. Active SC Clearance is an essential requirement for this role
  2. Competent with Microsoft Office 365 (Outlook, Word, PP, Excel, Teams etc.).
  3. Previous caseworker experience
  4. Experience in analysing complex information from multiple sources, with keen eye for attention to detail
  5. Experience in using government policy to make decisions.

Desirable:
  1. MOD/Home Office/Police/Immigration background
  2. Experience dealing with complex cases.

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident

As a member of the Disability Confident Scheme, the MOD guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply.

Armed Forces Covenant / Commitment

MOD guarantees to interview veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.

In applying for this role, you acknowledge the following: this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.
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