Business Analyst

Leidos; Telford; On-site; GBP 60,000 - 80,000

Job description

Business Analyst

Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is our Values, Beliefs and Expectations by which we select, recognise and reward employees. They create the environment that drives us toward our mission.

Inspired to make a difference, we are committed to solving the world's toughest problems.

Passionate about customer success by being determined to understand and respond to our customers' needs as if they were our own.

United as a team, we are bound together by our conviction that ethics and integrity is core to how we operate.

We have an exciting opportunity for an enthusiastic and self-motivated Business Analyst who will analyse complex business problems to be solved with processes and applications for one of our high-profile public sector customers. You will support work empowering our customer to establish, and deliver, their vision and value, by joining a capability which offers extensive business analytics experience, business strategic and operations planning capability, change acculturalisation expertise and business transformation knowledge.

This position is a full time, permanent role and applicants must have (or be able to acquire) SC clearance, which Leidos will sponsor you through. Ad-hoc travel may be required to various customer and Leidos sites.

THE ROLE YOU WILL PLAY

You will report to the Project Manager and will be responsible for delivering project and programme commitments.

Key responsibilities:

• Establish an understanding of key business processes, their architectural components and associated operating procedures
• Define target business/operating models and their components
• Identify stakeholders and analyse their perspectives and needs
• Elicit, analyse, define and document business requirements
• Evaluate, analyse and support business change impacts
• Undertake data analytical activity as well as help to form data management strategies
• Work closely with the Product Owner to understand the business drivers and desired outcomes, and ensure proposed solutions and prototypes are produced in line with these
• Help to translate the designs into stories for the developers
• Support User Acceptance Testing activities, by helping to define test scenarios and assisting management of testing and training
• Help recommend and design modelling and testing approaches / methodologies

Required Skills

• Knowledge of human/user-centered design frameworks and processes
• Ability to identify and present actionable research insights to business stakeholders
• Requirements Elicitation, the ability to work with Subject Matter Experts to capture business requirements alongside an Agile system development project
• Business process modelling (with ability to use a conventional modelling notation, e.g. UML)
• Experience of running requirement elicitation workshops and generating user story documentation
• The ability to work collaboratively with internal teams to shape user stories and acceptance criteria
• The ability to facilitate effective process design workshops to define detailed, complete and agreed processes
• The ability to identify significant gaps between as is and to be processes and business architectures and understand the steps required to move to the target state
• Experience of producing personas, journey maps, user stories and pain point analysis
• Excellent communication and interpersonal skills with the ability to work both independently and as part of a team
• High standards of communication (written and verbal)
• Proficiency in MS Visio and strong skills in Excel, Word, PowerPoint
• Self-starting, enthusiastic, keenness to learn, develop and contribute to the success of the programme

Desired Skills and Experience:

• Lean Six Sigma Yellow or Green belt
• Agile Scrum Master
• ITIL 4 Foundation
• Statistical systems such as Origin, Matlab
• Data and Analytics knowledge would be advantageous
• Reporting and Dashboarding knowledge would be advantageous
• Experience of ITIL/Service Management methodologies
• Experience of working with partner organisation and 3rd party suppliers

What we do for you:
At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.
We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:

• Contributory Pension Scheme
• Private Medical Insurance
• 33 days Annual Leave (including public and privilege holidays)
• Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)

Commitment to Diversity:
We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs.

Who We Are:
Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science.

Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.

What Makes Us Different:
Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change.

Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours.

People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.