Building Performance Manager

Role Overview

• To support Property & Asset Management (PAM) and the JLL Head of Performance in the development, management and delivery of the 40 Leadenhall (40 LH) ESG Management Strategy and AESGP.
• To act as a point of contact and spokesperson on ESG in support of the mobilization and operations of 40 LH.
• To support the 40 LH Head of Performance and JLL PAM stakeholders on sustainability performance opportunities for delivering sustainability improvements.
• Support the occupier engagement program to leverage 40 LH sustainability and HWB attributes.

Mobilisation

ESG Management Strategy Development

• Define ESG Management Strategy aligned with the design intent, specification, and developer aspirations at 40 LH.
• Propose metrics to inform compliant delivery by all stakeholders including Managing Agents, Tenants (plus Fit-Out Teams) and Service Providers / Suppliers.

Annual ESG Plan

• Develop AESGP in support of the ESG Strategy detailing ESG measures that could be applied to the Property to monitor ESG performance.
• The AESGP will include (at minimum reference to) Design for Performance (NABERS UK), Health & Wellbeing, Biodiversity, Waste and Social Value.
• Support development of Community Engagement programme with all building stakeholders so they understand the role in the execution of the AESGP.
• Generate ESG HWB fact sheets and guidance to support operations / tenant fit out.

Building Performance & Certification Support (Energy, Water, Waste & HWB)

• Support Head of Performance by including ESG oversight into DfT / soft landings programme.
• Establish Tenant Engagement programme to encourage tenants (including fit-out teams) to leverage the building systems and specification in support of their and 40 LH’s certification and ESG ambitions.
• Utility Platform & Database for Utilities (Landlord Energy, Water & Waste).
• Develop third party proprietary Energy, CO2 + Utility Management Platform.
• Confirmation of contractual requirements over seasonal commissioning/soft landings to identify any scope gaps.

Certifications

• Review of metering provisions to ensure strategy aligns with NABERS requirements.
• Attend select base building commissioning activities to confirm model assumptions.
• Review commissioning data and agree if any changes need to be undertaken by Contractor’s team. This will include metering validation certification.
• Support with other certifications targeted: BREEAM, Well, Wired, Reset, SmartScore.

Social Value

• Identify social value strategy and reporting requirements against the pre-agreed KPIs with a provision of case study (where possible).

Operations Scope

Annual ESG Management/Strategy

• Quarterly reporting against Asset ESG Plan to include as minimum: Energy, Waste & Water Monitoring & Reporting; Net Zero Carbon Energy Management; Health & Wellbeing; Emissions Reporting and Social Value (if required).
• Report preparation and attendance at quarterly / annual management meeting(s).

Energy, Waste & Water Management Reporting

• Data collection and monitoring: Carbon emissions, energy consumption; water usage; waste management; occupier liaison; social value added; environmental conditions (including air quality, humidity, light and temperature) where relevant.
• Maintain Utility Platform & Database for Utilities (Landlord Energy, Water & Waste).
• Data Analysis + Reporting: Provision, accurate and complete utility, and waste data in JLL standard format and or client required format / dashboard to support client reporting.
• Assist in the reporting of sustainability performance on behalf of 40 LH to external organisations i.e., GRESB, REEB & NABERS UK.
• Assist in maintaining market leading sustainability status for 40 LH and in preparing marketing materials to promote sustainability achievements and initiatives.

Building Performance & Certification Support (Energy, Water, Waste & HWB)

• Support Head of Performance by including ESG oversight into day-to-day operations.
• Continue Tenant Engagement programme to encourage tenants (including fit-out teams) to leverage the building systems and specification in support of their and 40 LH’s certification and ESG ambitions.
• Continual review of building performance to identify and reduce performance gap.
• Identify net zero carbon & energy optimization opportunities and adopt sustainable design practices.
• Drive data quality improvement and data completeness.

Certifications

• Align monthly reporting against modelled performance and NABERS UK target and advise on any amendments.
• Prepare minimum documentation, gather required energy data, assist the NABERS UK assessor throughout the process.
• Support with other certification targeted: BREEAM, Well, Wired, Reset, SmartScore.
• Point of contact to support occupier certification aspirations for ESG and HWB.

Social Value

• Implement social value strategy and reporting requirements against the pre-agreed KPIs with a provision of case study (where possible).
• Implement annual Community Engagement Plan for relevant Properties as part of the AESGP. Hold quarterly meetings with occupiers where relevant, Include SV targets within Occupier engagement platform.