Branch Operations Manager

Austin Fraser; Greater London; On-site; GBP 35,000 - 40,000

Job description

Interaction Recruitment are recruiting for an experienced Branch Operations Manager to join their busy client in Croydon. The successful candidate will come from a Building Supplies / Builders Merchant background and will have worked within a Branch Operations Manager, Assistant Branch Manager or Warehouse / Transport Manager role previously.

Salary: £35k to £40k per annum (DOE)

Working Hours: Monday to Friday 06:30am to 4:30pm & 1 Saturday on 1 off 07:00am to 11:00am

This role involves:

1. Oversee all health and safety responsibilities, ensuring compliance with company procedures.
2. Schedule deliveries and collections from the sales team.
3. Manage fleet compliance, truck and driver card downloads, and PMI/MOT schedules.
4. Maintain driver files, monitor speeding, and manage breakdowns, maintenance, and fuel.
5. Handle driver accidents/incidents and agency cover, including insurance and license information.
6. Oversee driver CPC training and tracker system.
7. Conduct daily health & safety walks with the yard manager.
8. Ensure paperwork compliance and proper PPE distribution.
9. Oversee pick note distribution, signing off deliveries, and checking goods location and weight limits.
10. Assist branch manager with weekly stock taking and quarterly templates.
11. Monitor stock levels and support the branch manager in inventory management.
12. Conduct health and safety checks (racking, alarms, fire safety, etc.) and report near misses, visitors, and accidents.
13. Maintain keyholder responsibilities and access to secure areas and security footage.
14. Identify areas for security improvements.
15. Assist with sales, including answering phones and chasing quotes.
16. Support branch manager in maintaining an excellent customer experience while ensuring health and safety standards.

To be considered for this role you must have:

1. Previously worked within a Branch Operations Manager, ABM or Transport / Yard Manager role within a building supplies business.
2. Customer service experience.
3. Purchasing and stock control experience.
4. A good understanding of the Building Supplies industry.
5. Strong negotiation / influencing skills.
6. A Full UK Driving Licence.
7. The ability to forge and maintain strong working relationships with all stakeholders.
8. Good literacy and numeracy skills.
9. IT skills - able to use Microsoft Office packages and database software.
10. Experience of working towards a budget / sales targets.
11. Previous experience of team leadership.
12. Previous knowledge of P&L account (preferable).
13. Counterbalance FLT license (preferable).

Benefits:

1. Annual Bonus
2. Pension
3. Private Healthcare

If you're interested in this role and would like more information then please contact.