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Area Manager

Amazon

North East

On-site

GBP 30,000 - 60,000

Yesterday
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Job summary

An established industry player is seeking an Area/Shift Manager to lead a diverse team and ensure operational excellence. This hands-on role offers the opportunity to drive productivity while tackling challenges in a dynamic environment. You'll collaborate with various stakeholders to optimize processes, uphold safety standards, and maintain efficiency across shifts. Your analytical skills will be key in suggesting improvements and ensuring high-quality service delivery. Join a company that values diversity and innovation, and make a significant impact in a role that promises variety and growth.

Qualifications

  • University degree required, preferably in a relevant field.
  • Advanced proficiency in English is essential.

Responsibilities

  • Promote safety culture and manage team performance.
  • Analyze data to improve processes and customer service.

Skills

Data Analysis

Communication Skills

Team Leadership

Problem Solving

Education

Bachelor's Degree

Master's Degree

Tools

MS Office Suite

Job description

DESCRIPTION

When you join Amazon as an Area/Shift Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive productivity, you'll also work closely with your colleagues to address challenges, which means no two days will be the same.

Key job responsibilities

  1. Promote a culture of safety and wellbeing
  2. Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
  3. Support and lead a team and handle administrative work alongside building and supporting a strong team culture
  4. Analyse performance and suggest process improvements to optimise work and improve customer service
  5. Collaborate with other managers to standardise shift processes

A day in the life
You'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You'll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

BASIC QUALIFICATIONS

  1. University degree (Bachelor's or Master's degree), completed before start date
  2. Advanced proficiency in written and verbal English and local language
  3. Relevant experience in performing data analysis

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.

  1. Experience of communicating with a wide range of stakeholders, including your peers and leadership
  2. Experience in a logistical working environment
  3. Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information.

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