Apprentice Administrative/Reception Officer

The Christie NHS Foundation Trust; Manchester; On-site; GBP 20,000 - 30,000

Job description

18 months apprenticeship agreement developing into a permanent role on successful completion.

This is a Band 2 to Band 3 development role where the successful candidate will progress upon completion to a Band 3 role.

An exciting opportunity has arisen for an enthusiastic individual to embark on an Advanced (Level 3) Business Administrator Apprenticeship within the Rehabilitation Unit here at The Christie.

The successful candidate will receive first class training and work towards formal qualifications whilst developing professional skills to provide a support secretarial service.

The Christie NHS Foundation Trust, based in Withington, Manchester is one of the leading cancer centers in Europe, offering high quality diagnosis, treatment and care as well as being at the forefront of cancer research and education.

As an Apprentice Administration/Support Secretary you will be trained to be a valuable member of our team, providing support such as receiving patients on to the unit, processing referrals and providing secretarial support.

To be successful, you will need to show you fulfil the essential criteria on the person specification.

Please note: the successful candidate will be required to undertake Advanced (Level 3) Business Administrator Apprenticeship as an integral part of this appointment.

The post holder will primarily be responsible for the first point of contact for all ward staff, visitors, patients and external organisations referring to the Rehabilitation Team. They will be responsible for the screening of all referrals, meeting with the patient or relative to obtain further information if necessary to determine and refer to appropriate services, internal or external. They will provide a comprehensive administration and reception service to the therapies and discharge, rehabilitation unit. To provide high quality information and advice to customers on services provided by the department and other internal or external agencies; referring on appropriately as determined by the information gathered.

Also to provide administration and secretarial support to the Allied Health Professionals and ensure a high standard of clerical and secretarial duties are maintained and deadlines are met. The post holder will need to maintain a high standard of service to meet patient needs; keeping accurate, up to date patient records, registering new patients and typical clinical correspondence.

For further details / informal visits contact:
Name: Debra Jones
Job title: Assistant Service Manager
Email address: [e-mail]
Telephone number: 0161 446 3280