Amazon eCommerce Global Account Manager

TN United Kingdom; Southend-on-Sea; On-site; GBP 60,000 - 100,000

Job description

Client:

Location:

Job Category:

Other

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EU work permit required:

Yes

Job Reference:

cd70936d3d2f

Job Views:

7

Posted:

02.04.2025

Expiry Date:

17.05.2025

Job Description:

Purpose of the job: As an Amazon eCommerce Global Account Manager, you will support business case development, coach/train on the operational setup across 15 active countries, and work to establish Schneider Electric as a category leader in relevant electrical categories. You will manage our commercial relationship with Amazon and support local country teams in account management, commercial negotiation, and operational excellence. Your overall target is to grow Amazon sell-out for the Schneider Brand and develop us as a category champion on the Amazon platform.

Key Responsibilities:

1. Build our Global Amazon Strategy and drive alignment and localization for effective deployment in countries.
2. Setup and deploy the Multi-country operating model and governance for Amazon across all agreed countries.
3. Assist countries in developing their launch plans and support all relevant workstreams to clarify Amazon requirements.
4. Coach/Train countries on how to work with Amazon and activate growth levers.
5. Develop a strong commercial growth plan with countries.
6. Support local development of Amazon strategy and operationalize agreed activities including product launches.
7. Drive development of and coordinate our contract framework to lower risk and ensure profitability.
8. Drive our Pricing governance process with Amazon in all regions.
9. Responsible for commercial performance with Amazon, including turnover and profitability.
10. Innovate and optimize eCommerce activities along the customer journey with a ROI-driven focus.
11. Define and measure online/e-business KPIs to ensure eCommerce growth on Amazon platforms.

Internal Relationships:

The role holder will be in frequent relations with:

• Global E2 leader – Goal setting and agreed objectives.
• Digital Trade Manager – Define key activities to be supported for Amazon.
• Ecommerce OPS – Align on targeted operating model.
• Country eCommerce, Digital Customer Experience, Channel Teams – Co-drive Amazon eCommerce strategy.
• Legal Team – Work on deployment of Amazon Contracts.
• eCommerce Finance Teams – Provide roadmap for POS Performance management rollout.
• Global Supply Chain – Develop capabilities to launch Amazon.
• Pricing teams – Drive governance and setup of Amazon pricing.
• Country Executives - Nurture relationships with relevant business heads.

External Relationships:

• Senior Amazon Vendor Managers, SVS, AVS, Instock teams, Amazon Advertising teams.

Location:

London, UK

Relevant Experience:

1. Minimum 10 years of e-commerce, digital marketing, and/or digital product management.
2. Minimum 5 years of Amazon experience including negotiation of JVP and VIP plans.
3. Proven experience in building relationships with Amazon Senior Vendor Managers.
4. Deep understanding of Vendor Central, Seller Central, and Amazon’s Advertising Tools.
5. Direct B2C/B2B eCommerce experience (at least 2 years).
6. Good knowledge of electrical distribution and industrial automation offer.
7. Experience with digital marketing tools and instruments (SEM, Affiliate, Retargeting).

Required Competencies:

1. Leadership: Capable to lead teams and collaborate in a matrix environment.
2. Business Development: Able to define practical business strategies and solutions.
3. Strategic and Analytical Thinking: Able to think creatively and transform strategic thinking into operational initiatives.
4. Data-driven and familiar with agile/lean product development methodologies.
5. Effective written and oral communication.

Languages: English. German is a plus.