Administrative Line Manager

Royal Devon University Healthcare NHS Foundation Trust; Exeter; On-site; GBP 25,000 - 35,000

Job description

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Role Summary

We are seeking a highly organized and detail-oriented individual to join our Medical Imaging Admin team. In this role, you will play a key part in managing bookings for over 13,000 patients per month, ensuring smooth scheduling and efficient coordination of imaging services.

This is being offered as an 18 month fixed term contact.

About the Role

The successful candidate will be responsible for the line management of the administrative staff and processes within Medical Imaging. This dynamic position requires strong communication skills, a keen attention to detail, and the ability to manage a high volume of patient interactions in a fast-paced environment. The role will report to the Operations Manager.

Duties:

1. Oversight and management of departmental rotas, requiring excellent communication and organization skills and previous experience of managing complex rotas.
2. Flexibility in collaborating with other admin teams who escalate delays in patient scheduling.
3. Support with the development, implementation, and following of administrative processes.

You must have the ability to communicate with people calmly, sensitively, and effectively both on the telephone and in person, and across all roles. If you're passionate about healthcare administration and making a positive impact on patient care, we'd love to hear from you.

Working Pattern: Monday to Friday 9 to 5, 37.5 hours per week

Interview Date: To Be Confirmed

For further information please contact: Liz Chapman, Operations Manager at [e-mail].

This is a fixed term contract for 18 months. For current NHS employees this post could be a secondment opportunity.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities.

Preference will be given to staff with 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon.

Benefits

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter.
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme.

These are just a few of the benefits available - if the role is something you are interested in, we would love to hear from you.