offres d’emploi chez Alpine à France

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Four Seasons Hotels and Resorts

Customer Service

Yes

d24d5b72bb8d

2

27.03.2025

11.05.2025

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Apline chic on the Mont s’Arbois slopes; our modern chalet builds on the legacy of the Rothschild family who set out to create an unrivaled resort experience nearly a century ago. Distinct French character, pure Alpine tradition, and an intimate and inviting setting in both summer and winter define this mountain retreat. Play one of the world’s finest Alpine golf courses, relax in the region’s largest spa, and dine at Le 1920, honoured with two Michelin stars. Our first Four Seasons mountain destination in Europe with 55 spacious accommodations including 14 suites, is due to re-open in December 2019 following renovation.

Join the Four Seasons Megève Collection:

Discover the unique charm of Megève and be part of creating memorable experiences by joining our properties.

Your alpine adventure will be complemented by several exceptional benefits:

1. Enjoy a fully equipped accommodation in one of the most sought-after mountain resorts. Within our Staff House, you can challenge your colleagues to a game of PlayStation or Switch, relax to the sound of piano or acoustic guitar, or work out in our gym!

2. A dedicated shuttle service will take you to your workplace and also show you the mythical places of the region!

3. The accommodation provided is either shared or single (for managerial and night positions). For those wishing to arrange their own housing, a monthly housing allowance will be provided.

4. We guarantee one meal per working day and the possibility of having a relaxation room during your break.

5. To reward the loyalty of our collaborators, a bonus is paid at the end of the second consecutive season completed (Winter-Winter / Summer-Winter).

6. Enjoy various discounts at our restaurants, as well as for your ski pass, access to the Mont Blanc Tunnel, the Saint Gervais thermal baths, the Sallanches cinema, and other local attractions.

7. End the season in style by participating in our Staff Party, which will surely be the envy of others!

Immerse yourself in Alpine elegance by joining the Mont d’Arbois Luxury Resort!

As part of the Front Office team, as a Front Desk Supervisor, your mission will be:

1. Welcome and check in guests, focusing on satisfying requests; follow special instructions and adhere to established credit policies and procedures.

2. Handle a wide variety of customer requests with the utmost professionalism to achieve maximum guest satisfaction and adhere to Four Seasons standards.

3. Provide accurate information to guests in a courteous and timely manner.

4. Promote the services offered by the hotel and the Domaine du Mont d'Arbois.

5. Ensure, verify and follow up on the correct billing of guests.

6. Complete key packets and modify check-in cards.

7. Make change, cash checks, and exchange foreign currency.

8. Quote and familiarize yourself with room availability and rates for current and future dates.

9. Successfully book a room for a given period knowing what types of accommodation and rates are available in the absence of the reservation team.

10. Handle multiple phone calls simultaneously.

11. Speak clearly and communicate via radio with other staff members.

This list of tasks is not exhaustive. You will be required to perform other tasks.

Come discover the activity of a seasonal establishment as well as the standards of a luxury hotel in the mountains.

If you are a serious, dynamic, and willing person, look no further, this offer is made for you!

By joining us, you will make work friends but also friends for life!

Your personality and passion will make all the difference!

About Four Seasons Hotels and Resorts:

Four Seasons Hotels and Resorts opened its first hotel in 1961 and has since been dedicated to perfecting the travel experience through continuous innovation and the highest hospitality standards. Currently operating 129 hotels and resorts and 53 residential properties in major city centers and resort destinations in 47 countries, with over 50 projects in planning or development, Four Seasons is regularly ranked among the best hotels in the world and the most prestigious brands in reader polls, traveler reviews, and industry awards.

About Four Seasons Megève Collection:

Located on the slopes of Mont d’Arbois, our domain consists of 2 hotels (Four Seasons Hotel Megève and Les Chalets du Mont d’Arbois, Megève, A Four Seasons Hotel), 7 restaurants including a French restaurant highlighting regional products and traditional Haute-Savoie dishes, a pan-Asian fusion Japanese restaurant Kaito, as well as one of the largest spas in the French Alps.

In the alpine tradition, our establishments perpetuate the unparalleled legacy of the Edmond de Rothschild family through intimate accommodation in a sumptuous setting and a culture of fine dining at the heart of preserved nature.

Four Seasons is committed to the planet through its Four Seasons for Good Committee and to the well-being of its employees by promoting diversity and fostering a culture of inclusion and belonging. We know that promoting these values creates a better overall quality of life for all.

Dare to join the Four Seasons adventure!