WSS Sales Support Coordinator MP

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WSS Sales Support Coordinator MP

Apply locations Hamburg time type Full time posted on Posted 2 Days Ago time left to apply End Date: April 20, 2025 (13 days left to apply) job requisition id JOBREQ_10429

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

We are looking for a Sales Support Coordinator Germany, Poland & Baltics (m/f/d)

Do you want to work for an ambitious company in the international maritime industry challenging the status quo and help to drive the maritime industry and beyond?

We are looking for a colleague in Sales Support to strengthen our European Team to join Wilhelmsen at Wilhelmsen Ships Service in Germany.

Founded in Norway in 1861, Wilhelmsen is now a comprehensive global maritime group Supporting a diverse and inclusive workplace, with thousands of colleagues in more than 70 countries, we take competence, sustainability, innovation, and unparalleled customer experiences one step further.

The people at Wilhelmsen don’t just hold jobs here. They make the most innovative ideas a reality – and in the process, they shape the maritime industry.

With one of the largest maritime networks in the world, we do work that makes an impact - if it floats, our products are probably on it.

Supplying marine consumables, products, and solutions to every conceivable vessel type, our Ships Service division includes the Unitor brand of products, Timm ropes, Unicool refrigerants, and Unitor and Nalfleet marine chemicals.

Last year we made product deliveries to 27,500 vessels, at over 2,000 ports.

The position: No two days are ever the same in this dynamic maritime environment. In this position, you will be the backbone of the German sales department and an active counterpart of our customers, by supporting on a wide variety of administrative and commercial activities. In this function you will report to the Sales Manager Germany, Poland and Baltics based in Hamburg.

What you will be doing:

Sales Support & Customer Management

1. Maintain and update customer and vessel master data.
2. Support contract management in collaboration with Pricing and Governance teams.
3. Provide valuable sales insights through data analysis and business reviews.
4. Enhance CRM usage and sales process implementation.
5. Coordinate sales communications and customer letters.
6. Organise sales meetings and customer events in partnership with Marketing.

Marketing & Events Coordination

1. Implement and support marketing initiatives to drive sales success.
2. Act as a key link between the Sales and Marketing teams to ensure seamless collaboration.
3. Plan and execute local sales events, exhibitions, and meetings.
4. Manage corporate giveaways and ensure brand visibility.
5. Continuously seek new ways to enhance marketing impact and efficiency.

About the location / department: The Sales Support Team in Germany is part of an international Sales Support Team, covering the Northern European countries and consists out of experienced colleagues within the maritime industry, supporting each other where necessary as well as sharing knowledge. The Sales Support Team works in close collaboration with Sales department, Customer Service, Credit and all related business units supporting sales. The position is located in our office in the heart of Hamburg and is therefore easy to get by with public transportation.

Who you are: We are looking for a highly motivated, customer-oriented person. Ideally, you are experienced as Sales Support Coordinator or similar commercial administrative functions. Preferably you already have a solid understanding of the maritime industry, but if not, we will consider those with the right attitude and desire to learn. You should be a proactive and flexible person, balanced with an analytical working style who likes to work in a dynamic environment. You have a commercial mindset and like to assist to make a difference for our customers and internal stakeholders. Having the ability to work independently by structured planning and organizing your own work against deadlines, as well as being a team player.

Required experience and skills:

1. Commercial education (Schifffahrtskaufmann/frau, Industriekaufmann/frau, Bachelor’s degree in Marketing/Sales)
2. Min 2 years administrative working experience
3. High level of self-motivation
4. IT literate/digital savviness, with experience from working with MS office, CRM System (preferably Salesforce)
5. Able to meet deadlines through good time management and allocation of priorities
6. Proactive, taking responsibility and result oriented
7. Highly structured and commercial oriented
8. Team player with good interpersonal skills
9. Excellent skills of German and English language (spoken & written)

What we offer:

1. We offer you an exciting opportunity within one of the largest and most innovative maritime companies in the world.
2. A fulltime (38,5 hours) and permanent contract.
3. A good salary and flexible working hours.
4. An actively conducted onboarding phase.
5. An informal atmosphere with a Scandinavian-influenced culture.
6. Bike-leasing.
7. You enjoy 30 annual vacation days.
8. With our internal competence program, you can develop both personal skills and product knowledge.

Applying Sounds interesting? If you like to take part in this exciting journey, it´s time to apply. Please let us know why you are our new Sales Support Coordinator.

You can apply online through our career portal by creating a ‘Candidate Home’ account. Here you can upload your resume in English, your salary expectations and your motivational letter including your earliest start date. www.wilhelmsen.com/careers/

Work location: Hamburg City & remote from home

Contact details: Andrea Risse, HR Manager Germany

About Us

Founded in Norway in 1861, Wilhelmsen is now a comprehensive global maritime group providing essential products and services to the merchant fleet, along with supplying crew and technical management to the largest and most complex vessels ever to sail. Committed to shaping the maritime industry, we also seek to develop new opportunities and collaborations in renewables, zero-emission shipping, and marine digitalisation. Supporting a diverse and inclusive workplace, with thousands of colleagues across more than 60 countries, we take innovation, sustainability and unparalleled customer experiences one step further.