Working Student IT Support (w/m/d)

Everphone is the one-stop solution for corporate smartphones and tablets. As a leading device-as-a-service provider, Everphone handles device procurement, configuration, management, security, and replacement for businesses and organizations. The time this frees up for clients’ IT teams totals two hours per device. DaaS allows companies and their employees to choose their preferred smartphone from manufacturers such as Apple, Samsung, Google, and Fairphone. Everphone currently manages over 400,000 devices for more than a thousand companies, including international management consultancies and several DAX companies.

Founded in 2016 by Jan Dzulko, the company employs around 300 employees in Berlin, Munich, and Miami. Investors include Alleycorp, ApolloCapital, Cadence Growth Capital, signals Venture Capital, and T.Capital.

We are looking for an exceptional

Working Student IT Support (w/m/d)

About the role:

We are seeking a motivated and talented individual to join our team as a Working Student IT Support. As a working student, you will have the opportunity to gain valuable hands-on experience in the field of IT support while balancing your academic pursuits. In this role, you will provide technical assistance and support to our employees, ensuring their hardware, software, and network-related issues are resolved efficiently. This position offers an excellent opportunity to develop your technical skills, collaborate with experienced professionals, and contribute to our organisation's overall success.

What you'll do:

• Provide first-line technical support for hardware, software, and network issues.
• Assist with device setup, troubleshooting, and system maintenance.
• Collaborate on IT projects and initiatives.
• Conduct hardware and software inventory management, including asset tagging, tracking, and maintenance.

What you’ll need:

• Currently enrolled in a relevant degree program, preferably in Information Technology, Computer Science, or a related field.
• Fluency in English; German is a really big plus.
• Strong passion for technology and eagerness to learn and grow in the IT field.
• Basic knowledge of computer networks, operating systems, and helpdesk systems like Jira or Freshservice.
• Good communication skills, self-responsible working, and a growth mindset.

At Everphone, we are looking for passionate individuals with vibrant personalities. So if you're excited about this position, but don't match every single requirement—please apply anyway. You may well be just the right candidate for another position, if not this one, so go for it!

Benefits:

• A premium smartphone of your choice for personal use.
• 20 vacation days per year.
• A monthly budget of 30 € in Circula vouchers to spend however you like.
• A 300 € subsidy for public transport.
• Two bright, modern offices in the heart of Berlin (Mitte and Kreuzberg).
• A dog-friendly office, where your four-legged friend is welcome to join you (Kreuzberg).
• A mental health program with Voiio access for personal and professional solutions, also open to family members.
• A dynamic work environment where you can actively help shape your own growth.
• A hybrid work model for more flexibility.
• Access to the Everphone Learning Academy to promote professional development.
• A referral program with an up to 2000 € bonus.
• A company pension plan.
• Social drinks and karaoke night to get to know your colleagues better.
• A large open kitchen area with free drinks, snacks, and fruit.
• A relaxation area with sofas and a quiet room to simply unwind.