Work Student, Customer Support (all genders)

Do you have big dreams for your professional journey and want to be surrounded by other go-getter minds? Then join TeamViewer’s student community with over 130 ambitious students to learn, make an impact, and skyrocket your career!

Responsibilities

• Support existing customers with accounting questions regarding the TeamViewer software.
• Conduct online demonstrations to explain software functionalities to existing customers, if necessary.
• Assist the team with back-office related tasks, such as allocating tickets to the appropriate person or department.

Requirements

• Enrolled student (all genders) at a university or college in the fields of business administration, linguistics, or any other related field.
• Fluency in German and English is mandatory; further languages are a plus.
• Excellent communication skills, both written and verbal.
• Empathy, customer service orientation, and a genuine interest in helping customers resolve their issues.
• Understanding of Windows/Mac, or the desire to learn.

What we offer

• Contract location would be Goeppingen, Germany.
• Make an impact! Take on the responsibility and work on your own projects. Your passion and skills will be used in international projects and support the operations of our business!
• Our Work Students in Germany receive a monthly salary of 1.390,00€ for a 20h/week, 1.112,00€ for a 16h/week, and 1.200,00€ for an Intern position.
• Do you need to gain your first work experience as part of a mandatory internship? Maybe you are looking for some exciting and time-flexible tasks alongside your studies? Join us in a role that suits you! We also offer Bachelor and Master Thesis options.
• Fixed Student Contract with above-average salary and trust-based working hours.
• Make yourself at home! We don't wear ties. In our casual office atmosphere, you can wear whatever you want and enjoy your breaks in one of our many lounge areas.
• Hungry for knowledge? Our TeamViewer Library offers a wide range of industry-related book selections, and our E-Learning Center is available 24/7.
• We truly live and celebrate our cultural diversity! Our colleagues come from more than 70 countries and speak more than 40 languages.
• We work hard and play harder! Look forward to our company celebrations, team events, and other social gatherings.
• No matter if you are using private or public transportation means, we offer travel subsidy to all our students.
• Attractive workstations with modern and ergonomic equipment, fruits, soft drinks, sports offerings, and many other corporate benefits wait for you!
• In our HQ, you have access to the office with a canteen, subsidized lunches, and a terrace with BBQ.
• Our students are the potential employees of "tomorrow" - After your studies, you will have good chances of starting a full-time job.