Work in Greece - German Support Role with fully paid Relocation Package

Patrique Mercier Recruitment is excited to present a fantastic opportunity for a German Support Role in Greece, complete with a fully paid relocation package for qualified candidates. This role offers the chance to embrace the stunning environment of Greece while providing essential support to German-speaking customers. As a vital part of our dedicated support team, you will be responsible for ensuring customer satisfaction through clear communication and effective problem resolution. If you have a passion for customer service and an adventurous spirit, this could be the ideal position for you!

Key Responsibilities:

1. Provide exceptional support to German-speaking clients through various communication channels, including phone, email, and chat.
2. Respond to inquiries and resolve issues in a timely and professional manner.
3. Document interactions and maintain records to help improve the overall customer experience.
4. Collaborate with team members to share insights and enhance service delivery.
5. Stay informed about products and services to provide accurate information and guidance.
6. Engage in on-the-job training to continuously develop your skills.

Requirements:

1. Fluency in German (both written and spoken) is essential; knowledge of English is an advantage.
2. Strong communication and interpersonal skills are required.
3. Previous experience in customer support or service-oriented roles is preferred.
4. Excellent problem-solving capabilities with a focus on customer satisfaction.
5. Willingness to relocate to Greece and adapt to a new cultural landscape.
6. Enthusiastic, proactive, and dedicated to delivering outstanding service.
7. Familiarity with customer support software and tools is beneficial.

Benefits:

1. Private Health Insurance
2. Training & Development
3. Performance Bonus
4. 2 Extra Salaries Per Year
5. Fully Paid Training
6. Great Salary
7. Fully Paid Relocation Package (flight, transfer and hotel)