Work in Greece- German Speaking Customer Support Role with fully paid Relocation

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Work in Greece - German Speaking Customer Support Role with Fully Paid Relocation

Client:

Location: Cologne, Germany

Job Category: Customer Service

EU work permit required: Yes

Job Reference: a9b743f0b925

Job Views: 2

Posted: 19.02.2025

Expiry Date: 05.04.2025

Job Description:

Patrique Mercier Recruitment is delighted to offer a fantastic opportunity for a German Speaking Customer Support representative to work in Greece, accompanied by a fully paid relocation package. This role invites you to experience the rich culture of Greece while providing top-notch support to German-speaking customers. You will be responsible for assisting clients with their inquiries and ensuring a high level of satisfaction. If you are fluent in German and excited about the chance to work abroad, we encourage you to apply!

Responsibilities

1. Provide outstanding customer support through various channels, including phone, email, and chat.
2. Assist customers with inquiries regarding products and services, providing clear and effective solutions.
3. Effectively handle customer complaints and resolve issues to ensure satisfaction.
4. Educate customers about our services and assist them through the purchasing process.
5. Document customer interactions accurately for quality assurance and service improvement.
6. Work collaboratively with team members to enhance the overall customer experience.

Requirements

1. Fluency in German (both spoken and written) is required.
2. Strong communication and interpersonal skills.
3. Prior experience in customer service or support roles is preferred.
4. Excellent problem-solving abilities with a dedication to customer satisfaction.
5. Willingness to relocate to Greece and integrate into a new cultural environment.
6. A positive attitude with the ability to work effectively in a team.
7. Familiarity with customer service software is a plus.
8. Private Health Insurance
9. Training & Development
10. Performance Bonus
11. Fully Paid Training
12. Fully Paid Relocation Package (flight, transfer, and hotel)