Vertriebsleiter im Bereich Optik (m / w / d)

Are you passionate about pioneering change in a constantly evolving environment? At Envalior, we are seeking a Quality Analyst to join our Quality Management team.

As Quality Analyst at Envalior, you will play a key role in handling customer complaints and special approvals. In this position, you will contribute to ensuring customer satisfaction by efficiently and effectively processing complaints while driving continuous improvement processes. This exciting role offers you the opportunity to actively contribute to optimising product quality and the complaint management process.

Key Responsibilities

• Handling of complaints in close collaboration with internal and external interfaces (Manufacturing, Customer Service, Logistics, Laboratory, etc.)
• Creation of 8D reports for our customers
• Collection, analysis, and reporting of relevant key figures
• Conducting employee training on complaint management
• Supporting the optimisation of the complaint process and product quality
• Decision-making regarding extended batch approvals and special approvals

Requirements

The Ideal Candidate

• Completed Bachelor's degree in Chemistry, Mechanical Engineering, or a comparable field
• Knowledge in the area of plastics engineering and experience in complaint management (ideally with the 8D methodology)
• 3-5 years of professional experience in a similar position or a recent graduate with the relevant academic background
• Very good German and English skills (at least C1)
• Goal-oriented, structured work style as well as strong communication and teamwork skills

Why Envalior?

Join us at Envalior and enjoy competitive compensation packages, inclusive of a global bonus program and individual performance bonuses, ensuring your hard work is recognized and rewarded.

Your well-being matters to us. At Envalior, we provide an array of benefits supporting your financial security, health, and overall well-being. This includes retirement plans, health programs, life insurance, and comprehensive medical care.

Maintain a healthy balance between work and personal life with Envalior's commitment to supporting your schedule.

At Envalior, your growth matters. We encourage and invest in your professional and personal development through ongoing training, coaching, and mentoring.

At Envalior, our people drive our success, so it’s only right that we provide a diverse and inclusive working environment and foster a culture of belonging, openness, and respect.

Apply Now!

Ready to pioneer change with Envalior? Join us in our mission to drive innovation, sustainability, and excellence. Apply today and become a part of our transformative journey towards a more sustainable future.

Submit your application online by sending your CV and motivation letter in English through our career portal. If you have any questions, feel free to connect directly with our recruiter.

Envalior is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.