Vanilla Networks Looking for System Administrator at Remote

Are you a technically proficient system administrator who is either Red Hat and/or Microsoft certified and has a passion for solving complex technical problems? We are looking for experienced and skilled system administrators to support datacenters, web hosting service providers, and cloud service providers.

JOB DESCRIPTION

1. Manage and maintain services on remote servers.
2. Troubleshoot and solve various issues arising on servers.
3. Provide technical support to end clients of web-hosts.
4. Provide timely response to support queries.
5. Install and manage OS, services, packages in VPS/dedicated servers.
6. Configure firewall and install SSL certificates.
7. Install and configure cPanel servers.
8. Monitor Windows server performance and availability.
9. Ensure Windows server availability compliance to Service Level Agreements.
10. Address operating systems issues including file and share permissions, user accounts, and installing applications on Windows servers.
11. Promote and maintain server patch management practices.
12. Apply operating system updates, patches, and configuration changes.
13. Migrate Active Directory, Terminal Server, etc.
14. Support and maintain Active Directory.
15. Support and configure Group policy.
16. Provide Windows Exchange Server support.
17. Perform disaster recovery management.
18. Perform backups.
19. Centralized Antivirus administration.
20. Optimize servers for optimal performance.
21. Administer servers through hosting panels like Plesk.

CANDIDATE PROFILE

Ability to handle hosting issues related to:

• DNS
• Mail servers
• Spamming and mail server blacklisting issues
• PHP related and other site related issues
• SSL certificate installation and troubleshooting related issues
• Identifying and mitigating exploits and hacking scenarios
• Managing backups and restoring accounts/sites from backups
• Managing and troubleshooting database issues

SKILLS:

• Thorough knowledge of Linux operating system and services.
• Strong understanding of cloud architecture and experience with AWS or GCP.
• Strong written English.
• Good customer management skills.
• Outstanding troubleshooting skills.
• Web hosting experience is an advantage.
• Experience working on cloud platforms like AWS is an advantage.
• Ability to manage Linux servers through front-end (WHM/cPanel, Plesk, etc.) and back-end.
• Expertise with Linux command line.
• Familiarity with Linux shell scripting and ability to create/troubleshoot shell scripts.
• Good understanding of concepts in DNS, mail handling, HTTP.
• Familiarity with security certificate installation concepts.
• Familiarity with DNS, Sendmail, Exim, Dovecot, Apache, Nginx.
• Familiarity with installing and upgrading packages on servers.
• Good understanding of managing firewall – iptables, firewalld, CSF.
• Familiarity with various Linux distributions (CentOS, Ubuntu, Debian).
• Expertise with Microsoft Windows servers.
• Expertise with Exchange Server.
• Exposure to SharePoint Server.
• MS SQL server installation and administration.