Travel Specialist for China (French Speaking)

Travel Specialist for China (French Speaking)

Join us at Ventura TRAVEL – a group of specialized travel brands that unleash the adventurer in every person! At China Tours, our mission is to make travelers experience the true China by offering amazing trips and unique experiences.

As our Travel Specialist, you'll be the first person to inspire our customers to travel to China with China Tours. As an expert with a true passion for China, you'll have the freedom to create and sell high-quality, authentic group trips to French-speaking clients. We will rely on you to manage smooth trip preparation and follow-up while providing excellent customer service to our French-speaking clients by email and over the phone.

You will report directly to our Brand Director and work in a growing international team surrounded by exceptional, caring, and passionate individuals. We thrive in our diversity and rely on the perspectives and knowledge of people from all backgrounds.

Important: Start date for this position is January 1st, 2025

On daily basis you will

• Offer advice to our customers before and after the trip (by phone and e-mail).
• Provide a unique sales experience by phone and email that will help us to reach your goals.
• Get the best deal for China Tours and our clients, negotiating the services and prices with the local service providers.
• Be responsible for the presentation of our travel products (mainly on our website).
• Work on the content in French for the website, creating new material on a regular basis, or translating existing texts from English.
• Coordinate the reservations with our flight department and local service providers, ensuring the extraordinary quality of the trips we offer.
• Develop new products for China Tours, where you get to design a trip from scratch.

The basics that you bring along

• You are passionate about being in contact with our clients (both by phone and via email).
• Great communication skills, both on a verbal and written level, in English, French (native level) & Chinese (a big plus).
• You are passionate about China and have travel experience in the country.
• You have a good understanding of how to sell a travel product.
• It's fun to be around you, and your future colleagues enjoy working with you.
• And last but not least: you bring a positive attitude and remain calm under stress.

You can impress us even more with

• Basic knowledge of Chinese is a big plus.
• Experience in the tourism industry, especially as a tour operator.
• Sales and customer service experience.
• Software skills.

What we promise you

• Participation in the overall profit of all of our brands, such as all of our employees.
• Development of your ideas with lots of freedom while giving you the support you deserve.
• Possibility to learn & grow with us – we believe in constant development.
• No boredom: exciting challenges, each day will be different.
• Open & transparent company culture with weekly talks with the CEO and access to all the data you need.
• Option to work from our fun, central office in hip Berlin Kreuzkölln or a different location in Europe (full remote possible).
• Yearly 2-week-offsite, if we achieve our goals (so far we went to South Africa, Morocco, Mexico, Brasil & Costa Rica).
• Motivated and professional co-workers from all around the world, who want to grow just like you.

You are looking for a job you love and at the same time you come up to our requirements, are enthusiastic about the responsibilities for this position and share our values? Then, we are looking forward to receiving your application in English.

Confidentiality & Diversity
Applications at Ventura TRAVEL are treated with strict confidentiality. We use a professional HR-Software which only grants access to your applications to HR, the Recruiting Manager and the interviewers. It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.

Apply for this job

Required *
First Name * Last Name * Email * Phone * Resume/CV * (PDF or txt) Cover Letter * (PDF or txt) Is French your native language? If not, we will not consider your application for this particular position. * LinkedIn Profile In 2-3 sentences, what makes you think you are the right fit to be a Travel Specialist for China Tours? * What is your connection with China? * Where do you want to work from? * What is your monthly salary expectation? (EUR) * When could you start working with us? *

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We are a group of tourism experts, who create, launch and support highly specialized, individually branded travel services.