Technical Support Customer Claim Handling (m/f/d)

Your tasks:

1. Error analysis together with customer and developing solution
2. Technical support for our customers
3. Participation in projects in the area of complaints management and submission of suggestions for improvement
4. Customer-orientated processing and proper documentation of claims
5. The training (3 - 6 weeks) takes place in Fürstenfeldbruck (Germany)

Your skills:

1. Technical apprenticeship in the field of refrigeration/air conditioning or electrics/electronics (motor management, bus communication)
2. High customer orientation and strong communication skills
3. Good knowledge of MS Office and ERP
4. Fluent English knowledge, German basic would be a plus

What we offer:

1. An open corporate culture and a dynamic and challenging environment
2. Exciting projects with creative freedom, short decision-making paths and team spirit
3. Opportunity to travel to the construction site to gather all relevant technical details of the application
4. An attractive remuneration package with capital-forming benefits, Christmas and holiday bonuses, 30 days' holiday and a company pension scheme
5. Corporate benefits with various providers in the car, travel, leisure and sports categories and much more
6. Access to fitness, sports and health facilities and fitness apps through our cooperation partner EGYM Wellpass
7. Company bike leasing via our partner Bikeleasing

Have we sparked your interest?

We are looking forward to receiving your application. Your data will of course be treated confidentially. If you have any questions, please contact Kağan Brinkwirth: kagan.brinkwirth@guentner.com