Technical Project Manager (all genders)

We are looking for a proactive and dynamic Technical Project Manager to join our Enterprise Solution Delivery team. As a pivotal figure in our project cycle, you will be responsible for understanding, enhancing, and revolutionizing business processes for our Enterprise customers through the deployment of TeamViewer’s cutting-edge software. Your role will involve meticulous requirement gathering, seamless project execution, and continuous client engagement to ensure our innovative solutions not only meet but exceed our clients' business needs.

Responsibilities

• Develop and maintain detailed project plans using project management tools to monitor and track progress, ensuring that projects are delivered on time, within scope, and within budget.
• Oversee and coordinate the technical aspects of the project, ensuring that the engineering and development teams have the guidance and resources needed to deliver high-quality solutions.
• Conduct comprehensive evaluations of existing business processes for Enterprise customers and provide expert recommendations for improvements using TeamViewer's technology.
• Craft and refine processes, aiming for heightened efficiency and cost optimization, while ensuring thorough process documentation for client clarity and internal reference.
• Diligently gather and articulate customer requirements; devise and oversee a robust project implementation plan tailored to our solutions.
• Lead and manage the deployment of our pioneering software solutions, facilitating effective collaboration between TeamViewer project teams and client stakeholders.
• Provide comprehensive project oversight, including resource allocation, estimation, scheduling, and coordination through all stages, while spearheading the product roadmap alongside our Software Engineers and Product / Engineering teams.
• Supervise user acceptance and system integration testing to guarantee a flawless solution rollout.
• Serve as the esteemed technical advisor post-project implementation, focusing on maximizing upsell opportunities and scaling potential within the customer’s organization.
• Represent TeamViewer as the subject matter expert in Augmented Reality and Remote Connectivity solutions.

Requirements

• A Bachelor's degree in Business Administration, Business Informatics, Computer Science, Project Management or any other related field.
• At least 3 years of experience in customer-centric roles, preferably as a Technical Project Manager / Program Manager, with a record of successfully leading large-scale technology projects.
• In-depth understanding and application of Agile methodologies (Scrum, Kanban), as well as knowledge in object-oriented development, build processes, change control management, and release models.
• Fluency in German and English is mandatory; further languages such as Spanish and French are a plus.
• Available to visit our enterprise customers.
• Robust business acumen coupled with exceptional interpersonal skills and customer engagement experience.
• Proficient in process engineering software, with domain experience in industries such as manufacturing, automotive, or logistics as a strong advantage.
• Demonstrated skill in Integration, System, and User Acceptance Testing processes.
• Exceptional analytical abilities, result-oriented mindset, and a penchant for quantitative problem-solving.
• A collaborative team player with a zeal for independent project leadership when required.

What we offer

• Onsite Onboarding in our HQ office for an optimal start
• Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews
• Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
• Public transport friendly offices
• Option to lease an e-bike or use one of electric cars
• Special terms for local gyms
• Access to Corporate Benefits platform with many discounts
• Regular Team events and company-wide celebrations
• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
• Hybrid and Flexible work time with up to 50% home office
• Work From Abroad Program allowing up to 40 days of work outside your contracting country
• We celebrate diversity as one of our core values; join and drive one of the c-a-r-e initiatives together with us!