Market observation / competitive intelligence; identification of market developments and sales opportunities
Identification of new target groups and new insurance concepts
Product development
Preparation and execution of presentations for brokers/customers on specialist topics, individual insurance programs and AIG capabilities
Specialist supervision of broker connections/broker visits
Close cooperation with the Distribution team as well as sales offices in customer and broker support. If necessary, arranging joint appointments, providing information for initiations and contracts, as well as for problematic issues such as loss rejections or restructuring efforts
Broker relationship management, planning and implementation of customer appointments
Acquisition of new business
Portfolio management:
Anticipation of renewals, performance analyses, follow-up of KPIs (retention ratios, rates changes…), corrections where needed
Team Management:
Performance management, day-to-day organization, recruitment, individual development
Close cooperation and supervision of all UWs in the Region in account management: Involvement in renewal preparations, enabling participation in customer meetings if necessary, preparing all necessary templates
Close coordination with Risk Control, review of the own portfolio and proposal of which customers should be the subject of RC, formulation of expectations of RC, participation in RC visits to customers, follow-up of any recommendations
Fulfill self-audits, OFAC audits, other reporting requirements
Close coordination with the claims department with regard to their own accounts, joint discussion of major claims, review of claims rejections, perception of broker/customer discussions on claims together with claims
Requirements:
Several years of professional experience as aviation underwriter also in connection with Aviation claims handling including industrial insurance, environment, international programs
Ability to work under pressure, flexibility, ability to work in a team, quick perception, initiative, good self-organization, readiness to work
Business management thinking
Ability to work profit-oriented, cost orientation
Communication skills, clear and precise expression
Willingness to provide sales support and to travel on business