System Performance Manager Job

To oversee the implementation of FSC's rules for international standard-setting and to develop tools and approaches to increase the accessibility, efficiency, and effectiveness of FSC requirements that define sustainability practices all over the world. You will be directly contributing to how our strict standards are developed, how to secure their quality and robustness, and how to ensure effective stakeholder engagement. In particular, in this role, you will be determining process flows and process management tools that will impact the majority of the entire standard setting in FSC, working across teams with highly competent colleagues.

Main Roles & Responsibilities

• To oversee and support the implementation of FSC’s standard setting procedure, related documents, and templates with the aim to enhance the effectiveness and efficiency of standard development and revision processes.
• To manage the annual schedule of planned processes for development and revision of FSC requirements.
• To coordinate the Performance and Standards Unit input to digitization processes of FSC policies, standards, and procedures and associated platforms and tools.
• To manage development and adaptation of internal quality management processes related to setting robust standards and implementation of new technologies.
• To maintain the requirements for FSC accredited certification bodies, including related documents and development of interpretations.
• To manage the development, review, and revision of other core FSC requirements as agreed with the supervisor.
• Additional tasks as agreed with the supervisor.

Your profile

Education and Training

• MSc University or technical college degree in a relevant field (e.g., quality management, international relations, social sciences, business administration).

Working Experience, Style and Skills

• At least 5 years of applicable professional experience (for example, in the development of procedures, standards, guidelines, and strategies for ISEAL members, ISO or other standard-setting organizations, FSC).
• Proven successful project management experience (minimum 2 years and with demonstrated successful completion).
• Quality management experience is an asset.
• Auditor experience is an asset.
• Ability to work independently.
• A very strong sense for diligence and accuracy.
• Strong analytical and problem-solving skills.
• Proven ability to plan and organize work.
• Service and solution-oriented attitude to work.
• Proactiveness and high level of engagement.
• Style oriented on collaboration and team cohesiveness.
• Administration skills.

Digital Skills

• Good skills in the use of/experience with standard software packages (MS Office).
• Good understanding of database applications/database architecture.

Languages and Communication Skills

• Excellent communication and presentation skills.
• Ability to explain complex topics in a simple and user-friendly manner to a non-technical audience.
• Experience or demonstrated ability to work in a multi-cultural and diverse team.
• Excellent English (spoken and written).

Others

• Commitment to FSC’s mission and values.
• Demonstrated cultural awareness and sensitivity to the diversity of values, views, and approaches to issues relevant to the FSC program by stakeholders around the world.

The Fine Print

• Location: Bonn, Germany.
• Working Hours: Full time - 40 hours per week.
• Starting Date: As soon as possible.
• Duration of Employment: Initial 2-year contract with the intent to move to open-ended.