Store Manager mfd - Hamburg Full Time

General Description

In your role as Store Manager (m / f / d) you will be responsible for leading our flagship store in Hamburg. You will ensure an excellent customer experience and an optimal product presentation as well as the achievements of sales targets. In addition to actively advising customers, you will primarily establish smooth operations, a motivated team, and uncover potential for improvement.

Your Role

• Take over the entire management of our flagship store.
• Take responsibility for the customers experience, product presentation, sales, and the representation of Horizns brand values.
• Manage a team of sales advisors and encourage and motivate them through your communicative, collaborative, and open management style at eye level. Help us grow the team in the future.
• Be responsible for any administrative tasks (personnel deployment, vacation planning, preparation and provision of key figures).
• Welcome our customers and advise them with your exceptionally competent, open-minded, and positive manner. Inspire our customers: show them how our products will make their journeys adventurous and seamless.
• Provide customers feedback regarding product and service and help us to constantly improve our products and customers experience.
• Organise the inventory management.
• Your work has an immediate effect on Horizns success and you are keen to take ownership for that.
• Be part of a self-organised and agile environment.

Your Skills and Experience

• You have 2 years of experience in leading small teams within the premium retail or hospitality sector.
• You have experience dealing with products or services requiring intensive consultation.
• You are talented at building long-lasting customer relationships, acquiring and retaining customers by identifying their needs and wishes and thus ensuring a high level of customer satisfaction.
• You have solid experience in working towards sales targets and you challenge yourself on a daily basis to increase your sales.
• You value maintaining high visual merchandise standards and work reliably in an organised and structured manner. You have an outgoing, friendly, enthusiastic, positive, and sales-driven personality.
• You have experience with administrative tasks and know how to organise your work efficiently.
• Experience with Shiftbase is an advantage (software for planning work shifts and time recording).
• You are passionate about travelling, smart products, fashion design, and sustainability.
• You have experience working in an international working environment and speak English and German fluently. Additional languages are a plus.

What we offer

• You will work in a collegial environment with a team of highly motivated, talented, and visionary colleagues who will support you at all times.
• You will have the opportunity to take on responsibility and shape the future of our growing company on an international level.
• You will work in a corporate culture based on team spirit, personal responsibility, innovation, and diversity.
• You will receive a competitive salary and an attractive monthly bonus.
• Benefits in kind for public transport, alternatively a USC membership or a shopping voucher for a selection of retailers, as well as access to corporate benefits programmes.
• You'll receive a Horizn Studios welcome pack to ensure you're fully equipped for your next trip. You'll also enjoy great employee discounts on our products.
• In the store, you have access to free coffee, cold drinks, and healthy snacks.

Sounds exciting

Then don't hesitate and send us your CV along with a few words on why you think you should get on board plus your earliest possible starting date. We are excited to be hearing from you!

Key Skills

Abinitio, Administration And Accounting, Android, Bid Management, Inventory Management, Embedded C

Employment Type : Full Time

Experience : years

Vacancy : 1