Service Engineer Medtech (m/f/d)

Service Engineer Medtech (m/f/d)

Olympus Winter & Ibe GmbH (OWI) Chief Manufacturing and Supply Officer Fixed-term contract for 24 months with the option for permanent employment.

Shape the Future of Service Engineering in a Project-Focused Role!

We are looking for a motivated Service Engineer to join our team and play an important role in project-focused activities for a variety of medical devices made at our German sites. This position gives you the chance to lead meaningful initiatives, including the implementation of the Medical Device Regulation (MDR) and the complete lifecycle management of our service products. Work with international teams and help create solutions that meet global standards and regulatory requirements.

Your Responsibilities

1. Support the Service Engineering department in the MDR program by managing SKU (Stock Keeping Unit) introduction and maintenance, ensuring accurate and complete documentation.
2. Contribute to New Repair Introduction (NRI) by completing work packages, working with Service Business Centers (SBCs), and preparing technical documentation.
3. Manage the lifecycle of service products, including handling changes, product discontinuations, and corrective actions like recalls or modifications.
4. Ensure key service documents such as manuals, parts lists, and repair data are distributed to all relevant stakeholders.
5. Collaborate with different departments and international teams to deliver project-specific service solutions.
6. Find and implement service process improvements and integrate 'Design for Service' practices in development projects.
7. Provide training and resources for service technicians with clear and detailed documentation.

Your qualifications

1. Bachelor’s degree or equivalent in a technical or business-related field.
2. At least 3 years of experience in engineering, medical technology, or ideally in service engineering.
3. Familiarity with MDR regulations, product structures, SKUs, and master data management.
4. Technical expertise, preferably in medical devices or a related area.
5. Excellent English skills; German is a plus.
6. Strong cultural awareness and effective communication skills in an international, interdisciplinary setting.
7. A proactive mindset with enthusiasm for technical service solutions and project management.
8. High motivation, resilience, and a results-driven approach to work.

Your benefits

1. 30 days of annual leave.
2. Up to 60% mobile work possible + flexible work time model with overtime compensation.
3. Holiday and Christmas bonuses.
4. Corporate benefits discounts for employees.
5. Comprehensive company pension scheme and capital-forming benefits.
6. Company restaurant with live cooking and healthy food (subsidized).
7. Employee Assistance Program of FamPLUS to support your health, mental and emotional well-being.
8. Subsidy for public transportation (Deutschlandticket), free parking spaces, and bike or car leasing.
9. Various subsidized company sports groups and access to the in-house company gym.

About Olympus

At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world. For more information, visit www.olympus-europa.com and follow our LinkedIn account: linkedin.com/company/OlympusMedEMEA.

Further information:

Valuing diverse perspectives and lifestyles is one of our core values. We would therefore like to encourage all people to apply – regardless of gender, restrictions, nationality, ethnic and social origin, religion, world view, age as well as sexual orientation and identity.