Senior Manager Sales - Retail Industry

• Manage a team of direct Sales Executives to drive rapid new business sales growth within a defined territory.
• Build and drive sales strategy for the territory in conjunction with Sales Operations to effectively GoToMarket including understanding the competitive landscape presence and strength within the territory.
• Actively engage in territory planning, relationship development, and opportunity development, driving revenue by assisting Sales Executives in closing opportunities.
• Recruit, coach, and mentor team members to drive excellence.
• Development of territories and quota for the sales team and effectively communicating to set performance expectations within the team.
• Manage and report accurate forecast and pipeline to the business.
• Achievement of annual sales goals on a quarterly and annual basis.
• Act as the Subject Matter and ServiceNow Expert in C level meetings in order to leverage our offering.
• Build effective working relationships with Solution Consulting, Sales Specialists, Technical Support, Professional Services, Legal, Sales Operations, Marketing, and the ServiceNow executive team.

Qualifications:

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Extensive track record of new business sales success including presentation and negotiation skills within the industry and at C Level within the German retail market.
• Strong success in recruiting, coaching, and managing an exceptional sales team.
• Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.
• Experienced in driving sales process and driving effective working relationships with Sales Operations.
• Ability to understand the bigger picture and business drivers around IT.
• Ability to build long-term strategic and senior-level relationships.
• Ability to adapt and work effectively within a rapidly changing and growing environment.
• Fluency in German and English.
• Strong business and financial acumen.

JV20

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!

Additional Information:

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer:

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations:

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Export Control Regulations:

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Remote Work: Employment Type:

Key Skills:

Customer Service, Agriculture, Atl, Bank Operations, Body Care

Department / Functional Area: Sales

Experience: years

Vacancy: 1