Senior Manager, Global eCommerce Data Analytics and Insights (m/f/x)

BE AN ESSENTIAL PART OF EVERYDAY LIFE

Position: Senior Manager, Global eCommerce Data Analytics and Insights (m/f/x)
Customer: DHL Supply Chain
Grade: RCS I
Contract Type: Permanent

Location: Global (Bonn, Germany is preferred)

Join us as a Senior Manager, Global eCommerce Data Analytics and Insights, and be a part of the eCommerce revolution! As the eCommerce industry continues to grow and evolve, there's a huge opportunity for DHL Supply Chain to make a difference along our purpose: Connecting People. Improving Lives.

In this role, you will take ownership of eCommerce analytics on a global scale, playing a pivotal role in building an analytics product that delivers value to our customers and enhances our competitive edge in the market. Your focus will encompass a wide range of analytics areas in the logistics context, including inventory, order and transport management or the prediction of returns. You'll leverage our extensive knowledge, resources, and best practices across all regions and countries and define appropriate commercialization strategies. Ultimately, your efforts will be key in driving our business growth.

You will be part of the global eCommerce & omnichannel team at DHL Supply Chain, closely collaborating with stakeholders from top management to operations. Let's work together to shape the future of eCommerce logistics!

Your main accountabilities will be:

• Own eCommerce Analytics: Continuously engage with global stakeholders to identify best practices and key initiatives, coaching the organization on additional areas where data analytics can make a significant impact.
• Thought Leadership: Act as a subject matter expert and ambassador for data analytics within the eCommerce sector, sharing best practices globally.
• Scale Analytics and Insights: Develop and execute strategies to scale eCommerce data analytics and insights delivery across the organization, focusing on standardization and customer-facing portals.
• Customer-Focused Solutions: Develop and maintain both external and internal materials showcasing our eCommerce data analytics and insights capabilities, supporting business development efforts, and ensuring easy access to resources.
• Collaborative Delivery: Work closely with cross-functional teams, including IT, Solutions Design, Finance, Marketing, Business Development, and HR, to deliver analytics projects effectively and drive organizational success.
• Note: While we expect the role to come with strong analytics skills, the responsibilities will not include building the algorithms/models yourself, but rather to define the direction and utilize the organization’s resources (incl. technology infrastructure, data scientists) to manage delivery.

What are we looking for from you?

• Analytics skills: Proficiency in advanced data analytics techniques including predictive and prescriptive analytics.
• Influence & communication: Strong influencing and effective communication skills at all levels, with the ability to drive organizational alignment by confidently and credibly engaging with stakeholders in a structured and efficient manner.
• Consulting expertise: Consulting background and the ability to navigate complex problems and deliver strategic solutions.
• Industry knowledge: In-depth knowledge of the eCommerce and omnichannel market as well as fulfilment and logistics.
• Scalability: Empower and scale yourself through effective delegation and leadership.
• Team player: Ability to build strategic alliances and create trust with regional teams.

What you’ll need to do next?

If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application.

We will ensure that all our resourcing activities are fair, transparent and consistent across the Globe. We want to ensure that the candidate experience is of the highest professional standard.

The Company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.